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Innovation manager

Watford
Innovation manager
Posted: 4h ago
Offer description

Description Job title: Innovation Manager Salary: £38,000 per annum pro rata. Location: Homebased. Contract/Hours: 12-month fixed term contract (with possible extension – 17.5 hours per week (2.5 days per week). Closing Date: 2nd September 2025. Benefits: 29 days annual leave plus bank holidays and options to buy or sell leave. Flexible maternity, adoption, and paternity packages. Pension with up to 7% matched employer contribution with included life assurance cover. Staff discounts and Blue Light Card eligibility with 15,000 national retailer’s discounts. We are one of the largest children’s charities in the UK and have been making a difference to the lives of the UK’s vulnerable children for over 150 years. Find out more about Action for Children here: Action for Children and on X, LinkedIn, Facebook or YouTube to get to know us better. About the role This opportunity is for an experienced Innovation Manager to join our team on a job share basis. You’ll support the creation and development of fundraising products based on user needs and research, to deliver on the growth plan and organisational priorities. How you’ll create brighter futures Leading on multi team projects to design income generating products based on user needs and research. Define, explain, and iterate a product vision that is compelling to your users, team, and stakeholders. Engaging with users and stakeholders through a range of channels to encourage take-up and use of products and develop an expert understanding of the users' needs. Testing a range of products with users to understand their behaviours and actioning this insight into the development and optimisation of products. Supporting the continued development of the product development process and ensure products developed meet the required standards and apply best practice principles that help to maximise value and ensure a good user experience. Improving product uptake and engagement of existing supporters by using personal knowledge of best practice, results at Action for Children and other qualitative data to ensure enhanced supporter stewardship, working with the loyalty team to understand the needs of our existing supporters. Working closely with the Insight Manager to champion user needs across the entire fundraising department, ensuring the user is always at the heart of all our work. Being an advocate for user-led design and iterative testing. Leading small test products within the innovation team, as well as leading on key integrated projects by following the new product development process. Working alongside the Innovation Strategy Lead in developing and delivering large-scale products that are a key part of the fundraising strategy, generating income from multiple audiences. Let’s talk about you Experience of optimising existing products, project managing optimisation cycles including user testing and stakeholder management. Experience of working collaboratively with multi-disciplinary teams to deliver income generating products or services. Engaging with users and using qualitative and quantitative research techniques to produce personas, user stories and user insights. Experience of idea generation tools. Experience of iterative testing or prototyping of ideas to quickly and cheaply determine if the idea has legs. Fundraising experience and/or marketing knowledge. Good to know Interviews to be held week commencing 15th September via Microsoft Teams We are unable to offer sponsorship for this role For more information about the role, please review our full job description by clicking here. If, for any reason, you need support with your application, please contact David Simpson at recruitmentservice@actionforchildren.org.uk quoting reference 11792 and we'll be happy to give you any support you require. Diversity, equality, and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Useful Documents: Action for Children employee benefits AfC Commitment Statement

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