The Role
We have an excellent opportunity to join us on a 1 year Fixed Term Contract as a Repairs Service Planner, helping to schedule and deploy the right trades to tenants homes. You will be office-based in our Smart Hub which is in Hitchin, Hertfordshire working full time hours Monday-Friday 8.00am-4.30pm Using excellent customer service and scheduling admin skills you will be responsible for providing a seamless service to our Stonewater Housing branch who provide maintenance repairs to thousands of Social Housing properties across the South West. You are responsible in ensuring our property repairs and maintenance works are effectively planned, scheduled, and monitored for our team of trade operatives and external contractors.
Our Services
Our contract with Stonewater is long term with the option to extend the partnership again. On our contract we cover over 7,500 houses in 4 different areas of the South-West, from Taunton and Yeovil, over to Bristol and Swindon and down to Salisbury and Bournemouth. We currently deliver Repairs & Maintenance, Voids, Capital Works and an Electrical Service program. We pride ourselves on our great customer service and our senior leadership team has years of experience within this sector which can help you develop your learning and knowledge base.
Duties and Responsibilities
* Working within the Repairs and Maintenance Plannin...