Job Description
Contract & Compliance Officer
Grade: 7
Job Purpose (Including Indicative Time Split)
To provide dedicated support to the Neighbourhood & Compliance Manager in the administration, coordination, monitoring and compliance management of service contracts (e.g. close cleaning, landscaping, gutter cleaning) and landlord health & safety functions. This includes contractor liaison, performance tracking, compliance oversight, record-keeping and ensuring services meet statutory, regulatory and contractual requirements.
The postholder will line manage and support the Compliance Assistant ensuring effective delivery of delegated tasks, accurate record-keeping and contribution to the overall compliance function. The postholder will also play a key role in monitoring contract performance, ensuring compliance with landlord health & safety obligations (including gas, electrical, fire safety, lift safety, asbestos, water management) and supporting customer engagement, data reporting and audits.
Indicative Split (%)
-35% Contract Monitoring & Contract Compliance
-20% Customer Engagement
-20% Administrative & Budget Monitoring
-15% Reporting, Risk and Audit Support
10% Line Management of Compliance Assistant
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