What you’ll do
* Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform.
* Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity.
* Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules.
* Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts.
* Utilise ServiceNow best practices, coding standards, and ITIL processes.
* Participate in code reviews and provide constructive feedback to improve development quality.
* Write and maintain automated scripts that test your code against requirements.
What you’ll bring
* Hands‑on experience working with the ServiceNow platform.
* ServiceNow development experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.).
* Basic ServiceNow Administration experience.
* Understanding of ServiceNow architecture and performance optimisation techniques.
* Excellent debugging and problem‑solving skills.
* Ability to write clean, maintainable, and high‑performing code.
* ITIL or ServiceNow CSA certifications a plus.
* Good communication and collaboration skills.
* Ability to work independently.
Team overview
Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from sophisticated cyber threats. The team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and works across the UK, Italy and Germany.
The rewards
* Sky Q for TV at one place.
* The magic of Sky Glass at an exclusive rate.
* A generous pension package.
* Private healthcare.
* Discounted mobile and broadband.
* A wide range of Sky VIP rewards and experiences.
Inclusion & how you’ll work
We are a Disability Confident Employer and welcome applications from all candidates. Our recruitment process ensures a fair and consistent experience for all, and we will make reasonable adjustments where appropriate.
Hybrid working is embraced – we split time between unique office spaces and working from home. Details will be shared later in the recruitment process.
Your office space
Livingston Watermark House
Lively campus with free shuttle bus to Livingston South station, onsite parking, subsidised canteen, and gym. There are also recreational facilities such as pool and table tennis.
Osterley
Osterley Campus is a 10‑minute walk from Syon Lane station and has free shuttle bus services to nearby tube stations. The campus offers subsidised restaurants and cafes, a gym, cinema, car wash, and beauty salon.
Employment conditions
Successful applications may require a criminal record check. Depending on the role and nature of convictions, offers may be withdrawn.
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