Do you have great attention to detail when dealing with data? Do you have strong communication skills and thrive when interacting with various stakeholders across offices? If so, a career in one of the fastest growing alternative lenders within Financial Services could be for you!
Our story
eCapital has been on a mission to change the way small to medium-sized businesses access the funding they need to reach their goals. We know that to survive and thrive, businesses need financial flexibility to quickly respond to challenges and take advantage of opportunities, all in real time. Companies today need innovation guided by experience to unlock the potential of their assets to give better, faster access to the capital they require.
You’ll be joining us at an exciting stage in our journey. Since our launch in 2001, we’ve experienced exponential growth, now employing over 220 people in the UK and approximately 800 across the wider eCapital group, with offices in the US, Canada, and the UK.
The role
To support the management and administration of Bad Debt Protection across eCapital’s UK offices. This role provides the successful candidate with the opportunity to develop valuable skills in business financing and insolvency, gain insights into wider corporate structures, and enhance stakeholder communication skills.
Duties
* Maintaining accurate data within our main databases, including Dancerace, EBonded and other spreadsheets.
* Communicating with relationship managers and business development managers in our 5 offices plus our external insurers.
* Accurate charging of protection and additional services.
* Collating information on overdue invoices and reporting to our insurers after receiving updates from the network.
* Information gathering from various sources to enable management reports to be generated.
* Assisting with the reporting of data to our insurers.
* Assisting with the management of claims.
* Answering simple queries from colleagues.
* Assisting the preparation of new business enquiries, limits and pricing.
* Delivery of training to new starters to eCapital either F2F or via Teams.
* Deputising for BDP Manager when required.
Why join us?
Listed in the Inc. 5000 fastest growing private companies in America for a 3rd year in a row!
Friendly and welcoming team with various social events throughout the year
Career development and opportunity of obtaining professionally recognised qualifications from UK Finance
Starting on 25 days holiday, service related additional leave and “feel good days”
Competitive pension, death in service benefits and annual bonus scheme
Bupa Private healthcare with GP service
Unit Incentive programme (subject to eligibility)
Enhanced Maternity and Paternity Scheme (subject to eligibility)
To be considered you will need to be able to demonstrate the following:
* GCSEs at grade A – C/9-4 in English Language and/or Mathematics.
* Business Studies or ICT at GCSE or higher would be preferred but not essential
* Any experience with either internal office communications or external customer communications
* Previous experience in banking or finance industry would be useful however not essential. Full training will be provided
* Right to work in the UK, regretfully, we are unable to sponsor visas for this position.
Aptitude, skills and abilities that will underpin success in this role:
* Good listening skills
* Problem solving skills
* Attention to detail
* Ability to manage time effectively
* Working to deadlines
* Politeness
* Self-control
* Positive Attitude
* Reliable
* Flexibility
Additional info:
Please note we operate a hybrid policy of 4 days a week onsite.
Pay range: £25,000 - £34,000 per year
Additional pay: Performance bonus
Equity, Diversity, and Inclusion
We are an equal opportunities employer and care about creating working environments and cultures where every individual can feel safe, a sense of belonging and is empowered to achieve their full potential.
We are proud of our collaborative and diverse teams, working together across a mix of different nationalities, ages, accents, race, culture, religion, visible and invisible disabilities, neurodiversity, sexual orientation, gender identity, physical appearance, political opinion, those with caring responsibilities as well as coming from a variety of different socio-economic circumstances and other different personal characteristics and experiences.
IF you require any reasonable adjustments though out the recruitment process, please let us know.
Click to apply with your CV to find out more and be included in our interview and selection process.