Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies, with innovation at the core of our business. We utilize robotic lifting devices, wet weather canopies, and advanced windscreen bonding equipment that performs reliably even in damp or freezing conditions.
We are industry leaders in training and certifying our technicians and offer excellent opportunities for personal development.
As part of The Sunday Times list of the Top 100 companies to work for, Auto Windscreens provides an exciting opportunity to join a vibrant, innovative, and forward-thinking company.
We are currently seeking a Service Centre Advisor at our Swansea Service Centre.
Responsibilities
* Complete general Service Centre office tasks to support the Service Centre Manager and Supervisor, ensuring full compliance with all tasks.
* Provide help and support to colleagues and customers both internally and externally.
* Ensure the efficient operation of the network scheduling system by intervening manually when needed and maintaining effective communication with external customers, Technicians, and management.
* Provide operational feedback to relevant management teams.
* Maintain clear and timely communication with external customers, Technicians, and field management.
* Assist with controlling and replenishing consumable stocks for the Service Centre.
* Ensure adherence to Health and Safety protocols at all times.
* Perform any other duties as requested or advised by the Service Centre Manager or Supervisor.
Skills Required
* Ability to work independently and as part of a team.
* Excellent communication skills, both face-to-face and via telephone.
* Good planning and organizational skills to manage workload effectively.
* Flexible approach to work demands.
* Proactive self-motivator capable of working independently.
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