We're looking for an experienced HVAC Field Delivery Manager to lead, inspire, and manage a team of skilled technicians. In this role, you'll oversee resource planning and cultivate a motivating environment where your team can thrive and meet high-performance standards. You'll ensure contractual obligations are met and customer satisfaction remains a top priority by understanding their requirements and coordinating work assignments efficiently. It's a hybrid type of role to cover the Southwest of the UK, including Bristol and Plymouth regions with a mixture of office-based (Bristol/Plymouth/Cardiff), and remote/site working. How you will do it
* Lead your team with confidence, making sound decisions even in ambiguous situations and driving change initiatives.
* Verify and implement remedial repair quotations to maintain expected business margins.
* Ensure site-specific RAMS are completed in line with Health & Safety requirements.
* Oversee technician tools and equipment management, including PAT testing and calibration. Ensure adequate PPE is issued and well maintained.
* Balance commercial priorities while managing multiple tasks and projects simultaneously.
* Develop and implement effective planning and organisational strategies to meet service-level targets.
* Foster a culture of curiosity and continuous learning for both yourself and your team.
* Promote collaboration across internal teams and external partners to drive improvement and establish best practices.
Proven experience in the HVAC industry coupled with a solid working knowledge of HVAC and refrigeration systems in industrial and commercial settings.
* Previous supervisory experience; an IOSH qualification is advantageous.
* Ability to influence, manage, and collaborate with internal and external stakeholders at all levels.
* Excellent verbal and written communication skills, with the ability to convey technical information clearly to non-technical audiences.
* Proficiency in IT systems, including Word, Excel, PowerPoint, and Apple iPad systems.
Johnson Controls is a global leader in providing equipment, controls, and services for heating, ventilating, air-conditioning (HVAC), and security systems. In the UK&I, our Service team delivers innovative maintenance and service solutions to a diverse customer base across all industry sectors, including HVAC, chillers, industrial refrigeration, controls, and mechanical and electrical works.
At Johnson Controls, we believe in supporting our employees with a culture that values work-life balance and continuous learning. Our comprehensive benefits package includes:
* Competitive salary and management incentive bonus
* Life assurance and Holiday purchase scheme
* Company car & IT equipment provided
* Mental health support and development opportunities
* Employee referral scheme and discounts on Johnson Controls security products (including ADT Smart Home)
* Voluntary benefit schemes, including childcare vouchers, cycle-to-work programs, eye care vouchers, and high street discounts
If you're ready to take the next step in your career and lead a high-performing team in a globally recognised organisation, we'd love to hear from you.
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