Overview
Deal Hub serves as the single point of contact for Sales to provide timely, responsive high-quality feedback and guidance on all things deal-related, from opportunity to contract signature. The Associates' primary responsibility is to increase Sales efficiency by significantly reducing the amount of time Sales spends on developing and closing deals. Deal Hub Associates are responsible for:
* Partnering with Sales to understand client requirements, evaluate requests against standards, and help Sales leverage best practices to maximize retention and grow the business
* Prioritizing workflow and manage request volumes to maximize efficiency and drive urgency of deals
What you'll do
* Build trust-based relationships with Sales to drive adoption of best practices in support of Gartner's mission critical priorities
* Partner with Sales to understand business context and build smart deal strategies that result in positive outcomes for our clients and Gartner
* Serve as a single point of contact for Sales to minimize functional handoffs and ensure requests are completed by set due time
* Maintain a clearly documented audit trail of all requests and approvals in CRM system
* Utilize domain and subject matter experts, along with Deal Hub Leadership Team, as points of escalation for problematic requests or unknown technical solutions
* Contribute to updating and revising the Deal Hub Playbook to ensure globally consistent processes
Qualifications
* Bachelor's degree or equivalent/equivalent work experience preferred
* 2-3 years' experience in a business environment. Sales, Sales Support or Contracting experience a plus
* Proven ability to build strong cross-functional relationships based on value-add service and effectively interface in complex multi-site business organization
* Excellent verbal and written communication skills. In particular, the ability to convey complex requests in a clear, concise, timely fashion
* Exceptional communication skills and proven ability to drive teamwork
* Demonstrated ability to effectively use active listening skills to understand Sales' needs
* CRM (Siebel, SFDC, Sugar) experience preferred
Who you are
* Motivated, high-potential performer, with demonstrated ability to influence and lead
* Strong communicator with excellent interpersonal skills
* Able to solve complex problems and successfully manage ambiguity and unexpected change
* Teachable and embracing of best practices and feedback as a means of continuous improvement
* Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges
Benefits
* An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values
* Limitless growth. We work with you to help you meet your goals and advance within the company
* Encouragement to be innovative and challenge status quo
* Exposure to industry leading training and development
* Performance based recognition and rewards
Equal Employment Opportunity
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964‑0096 or by sending an email to .
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