A great opportunity to join our amazing customer services team in the waste and recycling industry.
Customer Service Representative
£24,000 per year
Aylesbury (Office Based)
Permanent / Full time - 37.5 Contracted hours per week
Job Description
Working in our customer service contact centre, you will be joining a dedicated, passionate, fun and energetic team, helping customers with queries and most importantly offering them resolutions whilst delivering excellent customer service.
Candidate Requirements
* Passion for customer service
* Excellent communication skills
* Attention to detail
* Positive attitude
* Ability to stay calm under pressure
* Some experience in customer service preferred
* Knowledge of Microsoft Office helpful but not essential (training provided)
Benefits
* 25 days holiday plus Bank Holidays, with holiday buy/sell options
* Generous pension scheme
* Medical and dental schemes
* Cycle to work scheme
* Retail, leisure, and travel discounts
* Training and internal progression opportunities
About Biffa
We're here to change the way people think about waste. Whether turning waste into sustainable power, finding new ways to recycle, or keeping streets clean, we believe every day is an opportunity to improve lives. Over 11,000 employees trust us to provide rewarding careers that are challenging but never dull.
Our Commitment to Diversity
At Biffa, inclusivity is core to our culture. We believe diverse ideas, perspectives, and backgrounds foster a creative and effective environment that benefits our communities, colleagues, customers, and stakeholders. We champion diversity, equity, and inclusion in everything we do.
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