MCS Group in Belfast is seeking a CRM & Retention Manager to lead omni-channel engagement across retail and online platforms. You will oversee CRM activities end-to-end, from segmentation to measurement, and drive engagement strategies using unified customer data.
The ideal candidate will possess hands-on experience in building CRM campaigns, with strong knowledge in lifecycle marketing, and thrive in a hybrid working environment. You will enjoy a competitive compensation and a chance to shape CRM in a growing business.
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