Job Description
Client Services Director – UK&I
Location: London (UK&I remit)
Shape the future of enterprise client partnerships across the UK & Ireland.
The Opportunity
At Harvey Nash, we’re one of the most recognised and respected names in tech recruitment, partnering with an exceptionally rich client base, from hyper-growth scale-ups to globally established brands.
As part of our continued growth across our Enterprise & Workforce Solutions offering, we’ve created a brand-new Client Services Director role for the UK&I.
This is an opportunity to step into a high-impact, strategic leadership position, built for growth, not replacement, where you’ll own and evolve some of our most important client relationships.
Why This Role Stands Out
* A newly created, strategic leadership role with real scope to shape direction
* Ownership of a rich UK&I client portfolio across leading global brands
* Significant commercial runway with investment to expand market share
* High visibility and influence across UK&I and global leadership teams
* Multi-service impact across Recruitment, MSP, RPO and Talent Advisory
* The opportunity to build, lead and scale a high-performing team
* Backed by a brand with strong momentum, investment, and long-term partnerships
What You’ll Be Doing
You’ll lead the strategy, growth, and delivery of a portfolio of enterprise clients across the UK & Ireland, driving value, performance, and long-term partnership success.
* Own and evolve account strategy: Shape the direction and success of key client relationships
* Drive commercial growth: Unlock opportunities through strategic account planning, whitespace analysis, and value-led selling
* Lead multi-service delivery: Orchestrate solutions across recruitment, MSP, RPO, and advisory
* Build trusted partnerships: Act as a senior advisor to stakeholders, influencing workforce and organisational strategy
* Deliver operational excellence: Ensure high performance across SLAs, KPIs, compliance, and scalable delivery models
* Leverage data and insight: Use analytics and reporting to optimise performance, forecast growth, and improve client outcomes
* Lead and inspire: Build, coach, and develop a high-performing Client Services team
Who You Are
* A proven leader within recruitment, MSP, RPO, or workforce solutions environments
* Commercially driven with a strong track record of growing and managing complex enterprise accounts
* Skilled in value-led selling and influencing senior stakeholders
* Deep understanding of talent delivery models, operations, and compliance
* A strategic thinker with an analytical mindset and a passion for continuous improvement
* A collaborative, authentic leader who builds high-performing, accountable teams
Why Harvey Nash
Harvey Nash is a global leader in technology recruitment and workforce solutions, trusted for our quality, integrity, and innovation.
Here, you’ll have the platform, backing, and autonomy to make a genuine, lasting impact, for your clients, your team, and your own career.