Summary
* Car Parks Support Assistant - Annualised
* Full Time - Permanent role
* Working an average of 21 hours a week
* Annualised hours contract
The role
As our business is growing and our passenger numbers are increasing, we are looking for new members to join the Landside Operations team at East Midlands airport. We are looking for standout talent to support us in our promise to deliver ‘effortless travel’ to our customers. We are looking for candidates who have excellent customer service skills, a willingness to work outdoors in all-weather and passion for working with vehicles. The ideal candidate will be working with an established team supporting our operation with 170,000 movements of vehicles and supporting 15,000 car parking spaces.
In this fast-paced role you will have responsibility for:
* The movement and parking of a range of vehicles, everything from a Fiesta to a Ferrari!
* Be the voice of our landside operation, speaking to passengers at car park barriers and sharing your expert knowledge of the Airport.
* You will be the smiling face of our meet and greet office.
* Operate our car parks booking systems and specialised equipment.
* Have a willingness to working in all-weathers to deliver an effortless travel experience all day, every day.
We offer a permanent annualised hours contract which means you are paid for 21 hours a week. However, at peak times you may be required to work additional hours or at quieter times you may be required to work less than 21 hours a week - This does not affect your salary which is paid consistently at 21 hours per week despite the hours you may work.
For example. In summer you may be required to work 31 hours, however you will be paid for 21 hours. In winter where your hours will be reduced, the additional 10 hours worked in summer will be offset to equal 21 hours a week. so, you will work 11 hours but still receive payment for 21 hours that week.
You will need to be flexible to work on a 24/7 operation which will include night shifts, early mornings (Earliest start time from 03:00am), late shifts, weekends and bank holidays shifts.
What will make you successful in the role?
You should be a careful and experienced driver that has held a manual UK Driving License for at least 2 years, with no more than 3 penalty points. You will be fully flexible to cover a 24/7 operation which will include nightshifts, early mornings, weekends and bank holidays. In addition to this, you will: