Parts Advisor - Automotive Location: Portsmouth, Southsea, Cosham, Hilsea, Portchester, Fareham, Gosport, Havant, Waterlooville, Purbrook, Drayton, Emsworth, Hayling Island, Wickham, Bedhampton, Paulsgrove Salary: £35,000 basic Pension Benefits 28 days holiday including bank holidays Are you experienced in automotive parts, motor factor sales, or car components? Join a well-established independent motor factor known for its happy, vibrant, and trusting working environment, strong industry reputation, and loyal customer base. This is an excellent opportunity for someone who enjoys a fast-paced role, values teamwork, and takes pride in delivering outstanding customer service to both trade and retail customers. The Role - Parts Advisor You will play a key part in supporting customers and the internal team, ensuring the accurate identification, sourcing, and supply of automotive parts and accessories. Key Responsibilities: Handle incoming enquiries from trade and retail customers Identify, advise, and supply the correct car parts, accessories, and components Process orders accurately using internal systems (experience with MAM Autocat or similar is an advantage) Provide professional customer service and support with product queries, returns, and stock checks Assist with dispatch coordination, general admin, and occasional warehouse tasks About You: Background in car parts sales, motor factors, automotive retail Strong interest in vehicles and good understanding of car parts Confident communicator with a professional telephone manner Comfortable using Microsoft Office (Word, Excel, Outlook) Experience with MAM Software, MAM Autocat, or similar cataloguing systems is beneficial Able to manage multiple tasks and work effectively as part of a supportive team To Register Your Interest: If you're interested in this Parts Advisor opportunity, please send your CV to Robert Cox at Glen Callum Associates Ltd - - or call 07398 204832 for a confidential conversation. JOB REF: 4304RC Parts Advisor Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.