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Account manager

Wigan
Saica Pack
Account manager
Posted: 11 August
Offer description

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Company description
Saica Group offers sustainable paper solutions for the manufacture of corrugated board and flexible packaging, promoting circularity in waste management. With more than 12,000 employees and a presence in 11 countries (Spain, France, Italy, Portugal, the United Kingdom, Ireland, Turkey, Luxembourg, the Netherlands, Poland, and the United States), Saica Group has four business lines: the production of recycled paper for corrugated cardboard (Saica Paper), waste management and environmental services (Saica Natur), the production of corrugated board packaging (Saica Pack), and flexible packaging (Saica Flex).

Job description

* Apply Group Policies related to Equal Opportunities, Environment, Health & Safety, and Quality.
* Advise customers about new products, solutions, and services.
* Provide personalized attention and visits to customers to understand their needs and offer solutions.
* Coordinate with customer service to monitor orders, claims, planning visits, and contact with customers.
* Participate in defining new customer search strategies and prospecting.
* Propose and monitor sales forecasts.
* Develop account plans and stakeholder analysis for customers and oversee them.
* Promote health and safety best practices.
* Attend meetings with customer service, Sales Manager, and team members.
* Stay updated on technical characteristics of products to advise customers effectively.
* Assist in planning commercial activities with the Sales Manager.
* Gather customer information to maintain databases and monitor competitors, prices, and new products.
* Follow management guidelines regarding prices, minimum orders, and production qualities.
* Handle orders, including regular, new, or modified references.
* Maintain customer working platforms aligned with business needs.
* Aim to maintain and exceed sales targets.
* Collaborate with internal stakeholders to develop profitable best practices.

Job requirements

You will enjoy working at Saica if you:

* Care: Are a team player, support colleagues, and share ideas. Support an inclusive workplace that values diversity.
* Value: Have high standards, aim for quality and excellent service.
* Challenge: Are self-motivated to improve and achieve. Are open and transparent, communicate honestly.
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