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Job Description
This role plays a critical part in driving market growth and technology adoption by acting as a bridge between innovation and execution. By supporting the onboarding and upskilling of clients and internal teams on the Sightline platform, delivering compelling demos, and enabling impactful sales conversations, this individual ensures our technology solutions not only meet market demands but consistently exceed client expectations. Their close engagement across the business helps accelerate adoption, inform product evolution, and position PwC as a leader in technology-driven tax compliance.
Key Responsibilities:
1. Support onboarding and adoption of PwC's Sightline platform for clients and internal teams
2. Deliver upskilling sessions and create enablement materials to enhance user confidence and platform usage
3. Provide hands-on support and troubleshooting for Sightline users
4. Develop and deliver engaging, customised technology demos using Sightline and other CTC tools for clients across industries
5. Support must-win pitches, renewals, and unsolicited proposals by showcasing PwC's technology capabilities and value proposition within the Connected Tax Compliance (CTC) ecosystem and strategic Alliances
6. Collaborate with local tax teams, data & analytics specialists, and other networks to align technology solutions with client needs and market opportunities
7. Upskill broader CTC teams on how to effectively position and demo PwC technologies, enabling more impactful sales conversations
8. Gather client feedback and market insights to inform the evolution of the CTC technology roadmap
9. Participate in CTC campaigns and events, such as workshops, webinars, and publications, to position PwC as a leader in technology-driven tax compliance solutions
Essential skills and experience
1. Experience in delivering training sessions and creating upskilling materials.
2. Ability to deliver tailored technology demos and support sales pitches effectively.
3. Collaborative mindset to work with tax teams, data specialists, and global networks.
4. Skills in gathering and leveraging client feedback and market insights.
5. Experience in managing technology adoption and troubleshooting for users.
6. Familiarity with tax compliance processes and industry-specific needs.
7. Project and change management experience.
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