About the Role
Asda Travel Money Advisor – Working primarily in Poole, you will support retail customers with foreign‑exchange services, ensuring a seamless travel experience.
Key Responsibilities
* Nurturing and forming relationships with customers to gain a better understanding of their travel needs
* Establishing yourself as a travel money ambassador, being the trusted advisor for Travelex products and services
* Engaging with customers to process all foreign‑exchange transactions accurately and efficiently
* Delivering on key performance goals – procedural, operational and customer focused
* Utilising your keen eye for detail to process daily online FX requests and deliveries
* Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
Qualifications
* Great Communicator – Talking and building relationships comes naturally; you are an active listener who understands people and their needs.
* Desire to succeed – You have the drive and vision to want to make a difference, care about the impact you have, and the way you make people feel.
* Clear reference check – You will be required to clear our reference check company standards as part of the onboarding process.
Compensation & Benefits
* Salary: £13 per hour + Monthly Bonus
* Private Medical, Dental and Critical Illness – plus discounted products such as Health Checks, Allergy + Intolerance and other health tests.
* Employee wellness programmes covering physical, mental and financial wellbeing.
* Wide range of employee discounts provided by Bravo Benefit.
* Flexible hours and shift patterns with opportunities for overtime.
* 25 days holiday (pro‑rata) plus bank holidays and the opportunity to gain more days the longer you are part of Travelex, with the option to sell days.
* Opportunity to earn a monthly bonus on top of base salary for hitting targets.
* Pension with Scottish Widows.
Location
Poole, England, United Kingdom
Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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