Reception Team Member – Linton Lodge Hotel, Oxford
We are looking for a friendly, professional and proactive Reception Team Member to join our team at Linton Lodge Hotel, a charming property in North Oxford.
This is a fantastic opportunity for someone who enjoys working with people, takes pride in delivering great service, and wants to grow within a supportive hotel environment.
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About the Role
As the first point of contact for our guests, you will play a key role in creating a welcoming and seamless experience from arrival to departure.
Your responsibilities will include:
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Welcoming guests and managing check-ins and check-outs
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Handling reservations, enquiries, and guest requests
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Managing payments and daily reception procedures
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Supporting with guest queries and resolving issues efficiently
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Ensuring the reception area is always presentable and professional
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Working closely with housekeeping and other departments
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What We’re Looking For
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Previous experience in a customer-facing or hospitality role (preferred but not essential)
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Excellent communication and interpersonal skills
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A positive, can-do attitude and strong attention to detail
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Ability to remain calm under pressure and handle busy periods
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Good IT skills and confidence using booking systems
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Flexibility to work shifts, including evenings and weekends
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What We Offer
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Competitive salary
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Training and development opportunities
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Supportive and friendly team environment
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Opportunity to grow within the business
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Location
Linton Lodge Hotel, Oxford – situated in a quiet residential area of North Oxford, within walking distance of the city centre.
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If you are passionate about hospitality and enjoy creating great guest experiences, we would love to hear from you.