Role Overview
Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway Integrated Care System.
We are seeking an Admin Officer to join our Sexual Health Team based at Gravesend Hospital. You will be responsible for providing positive customer service to patients and visitors, dealing with patient queries and supporting patients to access our service. Your day will be varied, covering reception and administration duties ensuring the smooth and efficient running of our service.
The successful candidate will enjoy working as part of a dedicated team, with the added satisfaction of working for a service committed to the care and well‑being of our patients.
Responsibilities
Provide a reception service for the Sexual Health Clinic at the Riverside Clinic.
Ensure a high standard of customer service, including greeting patients, handling queries and directing patients appropriately.
Maintain accurate and confidential records, handling highly confidential and sensitive information every day.
Support the smooth operation of the clinic by performing general administrative duties and working closely with the clinical team.
Qualifications & Key Skills
Excellent communication, listening and computer skills are required to provide an optimum level of customer service.
A non‑judgemental attitude and strong understanding of patient confidentiality are essential.
Benefits
* At least 27 days of annual leave plus public/bank holidays (pro‑rata for part‑time staff).
* Membership in the NHS Pension Scheme, with an employer contribution of 23.7% and life assurance benefits.
* Blue Light card eligibility.
* Additional benefits can be found in the benefits documents below.
All successful applicants will be required to complete our corporate trust induction once a start date has been agreed.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children). If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.
This advert closes on Wednesday 4 Feb 2026.
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