Medical Secretary – Temp to Perm
Location: Marylebone
Contract Type: Temp to Perm
Annual Salary: £35,000 – £37,000 (Temp hourly rate pro rata)
Working Pattern: Full Time
Our client, a prestigious private healthcare clinic in the heart of London, is looking for an experienced Medical Secretary to join their administrative team. This role supports a dedicated group of medical professionals and contributes to a high‑quality patient experience.
About the Role
As a key member of the administrative team, you will play a crucial role in ensuring smooth clinical operations.
Responsibilities
* Welcoming Patients: Greet patients, manage check‑out at the end of appointments.
* Patient Registration: Register patients and maintain accurate records.
* Diary Management: Coordinate clinical diaries and appointments to ensure seamless patient flow.
* Inbox Management: Handle the practice inbox and respond to patient inquiries promptly and professionally.
* Administrative Support: Draft and send clinical correspondence, referral letters, and reports.
* Invoicing: Raise invoices and process payments accurately.
* Confidentiality: Maintain confidential patient records in line with regulatory standards.
* Liaison: Communicate effectively with clinicians, external partners, and patients as needed.
* Process Improvement: Support continuous improvement of administrative processes.
What We're Looking For
* Experience: Previous role in a Front of House or medical secretarial position in a private healthcare setting.
* Medical Knowledge: Strong understanding of medical terminology and clinical workflows.
* Communication Skills: Excellent written and verbal communication with a warm yet professional demeanor.
* Attention to Detail: High attention to detail and ability to juggle competing priorities.
* Tech Savvy: Confidence using digital systems; experience with Semble or similar practice management software is a plus.
* Mental Health Familiarity: Experience with mental health services is preferred, with full training provided.
* Patient Focus: Genuine commitment to delivering an exceptional patient experience.
Why Join Us
* Exciting Environment: Be part of a high‑profile clinic at an early stage of growth.
* Ethical Commitment: Join a team dedicated to integrated healthcare and exceptional patient experiences.
* Competitive Salary: Competitive remuneration and supportive working environment.
* Career Growth: Chance to shape processes and advance within a growing organization.
* Prime Location: Located just off Marylebone High Street in one of London’s established medical districts.
We are an equal‑opportunities employer. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. If you require reasonable adjustments at any stage, please let us know and we will support you.
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