Care coordinator

Job description Job Title: Care Coordinator Care Coordinator Job Description The successful candidate will be responsible for ensuring all customer visits are allocated, recruiting suitable Care Assistants, and maintaining appropriate office procedures. Principal Responsibilities: Answering all incoming telephone enquiries related to Social Care Implementing thorough recruitment and vetting procedures of all Care Assistants Processing new customer referrals Helping with emergency care as needed and holding the on-call phone intermittently Preparing documentation for Field Care Supervisors Allocating Care Assistants to all customer visits and ensuring all visits are covered Administering Individual Care & Support Agreements Maintaining customer and Care Assistant office files and ensuring they are always up-to-date Ensuring all customer and Care Assistant documentation and electronic records are kept up-to-date at all times Rostering experience is essential. Working closely with the Field Care Supervisor and being a good team player is crucial. Compliance with all office systems and procedures is also required.