IPRS Aeromed are a leading provider of security based clinical services.
IPRS Aeromed provide expert clinical solutions across a variety of specialist markets and sectors. We major in security-based environments including custody suites of magistrates and crown courts.
Our services are delivered by highly experienced Paramedics and Nurses lead by our in-house Clinical Team.
IPRS Aeromed are currently recruiting for a Clinical Service Delivery Manager to join the expanding team based in the Gatwick office.
As the Clinical Service Delivery Manager you will be working closely with the IPRS Aeromed senior management team. You will undertake the responsibility of ensuring that all clinical elements of the contracted services are met, and that our in-house clinical team and bank of contracted clinicians are responsive, courteous, empathic and deliver clinical services of the highest quality at all times. As a key member of the clinical management team your will ensure a collaborative approach is adopted across the business and the agreed governance framework is strictly followed.
The successful candidate will be responsible for providing clinical support and management of the IPRS Aeromed clinical team, both in-house and contractor clinicians. Your responsibilities will include the recruitment and management of direct reports ensuring they receive appropriate support, guidance, clinical development, and training.
You will also be required to develop and maintain relationships with the client stakeholders and relevant client management teams, promoting the interests of our patients, our client and our business, and will represent IPRS Aeromed at client meetings with a professional fact-based approach.
In addition you will oversee site visits to IPRS Aeromed sites and undertake clinical supervision with personnel, and ultimately ensure the delivery of day to day clinical operations within IPRS Aeromed is to the highest possible standard and is effective.
Salary up to £50,000
40 Hours per week
Office Based (with flexible working in agreement with business needs)
Permanent position
QUALIFICATIONS, TRAINING AND EXPERIENCE NEEDED FOR CLINICAL SERVICE DELIVERY MANAGER
Degree Qualified HCPC Paramedic or NMC Nurse (E)
Member of the College of Paramedics (CoP) and Health & Care Professions Council (HCPC) or Nursing and Midwifery Council (NMC) (E)
Evidence of relevant continuing professional development (E)
A formal Management or Leadership qualification (D)
EXPERIENCE AND KNOWLEDGE NEEDED FOR CLINICAL SERVICE DELIVERY MANAGER : E: Essential D: Desirable
Minimum 5 years post qualification as a paramedic or nurse (E)
Evidence of consolidating post qualification practice (E)
Experience of leading, managing, supporting, and motivating teams (E)
Primary and acute secondary care experience (E)
Good I.T. skills (E)
Ability to speak fluent English (E)
Ability to speak languages other than English (D)
Full driving license and own transport (E)
Smart, professional appearance and conduct (E)
Clinical leadership/management qualification (D)
SKILLS AND ABILITIES NEEDED FOR CLINICAL SERVICE DELIVERY MANAGER:
Logical decision making and a hands-on approach to operational management in the clinical environment.
Ability to represent the company at all levels and carry out formal service reviews.
Ability to review and evaluate service outcomes, feedback, legislative changes and implement improvements.
Ability to formulate and produce guidelines and oversee the roll out of such guidelines.
Ability to time manage and ensure your team do so, in order to meet agreed SLA’s in a demanding environment
IN ADDITION TO A COMPETETIVE SALARY WE OFFER THE FOLLOWING BENEFITS:
Colleagues are essential to IPRS Aeromed, which is why we give so much in return for their hard work. In addition to a competitive salary, we offer a range of benefits, including:
Professional Development Opportunities
Employee Assistance Programme including free confidential counselling
High-street discounts
25 days’ annual leave plus 8 days’ allocated for bank holidays
Moving Day Leave
Membership of the Company pension scheme
Recruit a Friend bonus scheme
Environmental Initiatives
Westfield Health Cash Plan
Free Eye Tests every 2 years
Free annual Flu-Vaccination
Salary: up to £50,000
Full Time Hours: 40 hours per week (Mon-Fri) plus availability to receive any business-critical calls out of hours if required
Location: Gatwick Office Based (with flexible working in agreement with business needs)
Full driving licence essential as some travel to locations where services are delivered will be required.
As a Disability Confident Committed employer, at IPRS Aeromed, we ensure our recruitment process is inclusive and accessible.
Due to limits on Visa sponsorship allocations, we are not currently in a position to offer Visa's/sponsorship for these roles, this remains under review.