It apprenticeship

Are you passionate about IT and eager to kick-start your career in a dynamic, professional environment?


AAG IT, an award-winning business IT support provider, is offering an exciting opportunity for an enthusiastic individual to join their Service Desk team as an IT Apprentice. Founded in 2009 and headquartered in Chesterfieldwith additional offices in London, Manchester, and SheffieldAAG supports businesses across the UK with tailored IT solutions, including proactive network monitoring, cyber security, cloud services, and 24/7 managed IT support.


In this hands-on role, the apprentice will assist with password resets, hardware setups, software installations, and basic troubleshooting, while learning to log and escalate support tickets using AAGs internal systems. They will gain exposure to tools such as TeamViewer and Command Prompt, support cloud-based services like Microsoft 365, and work closely with senior technicians to build real-world technical and customer service skills. This is a fantastic opportunity for someone looking to learn and grow in a supportive, forward-thinking, client-focused team.


In this role, youll work towards yourLevel 3 Information Communications Technician,delivered by our expert training team at Baltic Apprenticeships.