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Events and reservations coordinator

Bristol (City of Bristol)
Radisson Hotel Group
Reservations coordinator
Posted: 6 September
Offer description

Join to apply for the Events and Reservations Coordinator role at Radisson Hotel Group

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for an Events & Reservations Co-ordinator to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Events & Reservations Co-ordinator

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

* Special rates for our team members, and friends and families while travelling and staying in our hotels
* We grow talent – unlimited access to more than 20K learning modules & programs through Radisson Academy, with an individual development plan
* Participate in Responsible Business with our team members in the hotel and local communities
* Contributory pension scheme and Life Assurance
* Complimentary meal on duty
* Uniform
* Access to the Employee Assistance Programme through UNUM
* Excellent opportunities to progress
* 28 days holiday for full-time team members
* Free use of leisure, pool and gym facilities at off-peak times where applicable

The Events & Reservations Co-ordinator Role

Our reservations team are natural organisers. Sales driven with meticulous attention to detail and totally tuned in to guests’ needs to deliver an experience that is beyond expectation - creating memorable moments for our guests.

* Our Events & Reservations Co-ordinators love the hustle and bustle of life and are passionate enough to fill our house
* You will convert booking enquiries into sales, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
* You will maximise sales and profitability by monitoring consumer demands and upselling in order to achieve targets
* As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the reservations department

As Events & Reservations Co-ordinator, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Events & Reservations Co-ordinator

* Flexibility and a positive, Yes I Can! attitude
* An eye for detail
* A creative problem-solver
* Passionate about creating extraordinary service
* Ability to work as part of a team to ensure guest satisfaction
* Strong verbal communication skills
* Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers, we are looking forward to getting to know you!

Housed in an iconic 18-storey high rise, the Radisson Blu Hotel in Bristol places you at the centre of one of England’s most captivating cities. The hotel is near popular attractions and is well connected by public transport. It offers 176 modern rooms and suites, plus an on-site restaurant, bar and meeting rooms with a warm welcome and fantastic service from our team.

City Of Bristol, England, United Kingdom

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