Credit Controller Glasgow area | Full-time, Permanent We’re working with a leading business-to-business credit management company that’s looking to add an experienced Credit Controller to its growing team. This is a great opportunity for someone who enjoys building relationships, resolving issues, and taking ownership of client accounts. You’ll work with a range of businesses across the UK, managing your own portfolio and helping clients recover overdue payments efficiently and professionally. Key Responsibilities: * Managing a portfolio of client accounts and ensuring timely collection of outstanding payments. * Liaising with clients and debtors over the phone and email to resolve queries and negotiate repayment plans. * Recording all communication and updates accurately on the system. * Producing client updates and status reports on ongoing cases. * Supporting pre-litigation processes and escalating accounts when required. * Building strong client relationships through regular contact and excellent customer service. Requirements: * Minimum 5 years’ experience in credit control, collections, or accounts receivable (B2B experience preferred). * Previous experience of working to targets. * Confident communicator with a professional phone manner. * Strong negotiation and problem-solving skills. * Ability to prioritise workload and manage multiple cases at once. * Competent with Microsoft Office, particularly Excel and Outlook. * A proactive and positive approach to resolving issues. What’s on offer: * Competitive base salary (DOE) plus performance-related bonus. * Supportive and friendly team environment. * Training & development. * Genuine opportunities for career development within a growing business. * Company Pension. * Free on site parking. * Health & wellbeing program