Transformation Hub Manager
Location: Mainly our head office in E12, but also in other venues around the borough of Newham as directed.
Salary : A GBP 40,940 per annum
Hours: 36 hours per week
Vacancy Type: 4 year fixed term, funded by the National Lottery Community Fund
For over five decades, the Renewal Programme has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage.
Role overview
The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths:based hub for our communities : many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis:led service model to a holistic, strengths:based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co:designed and co:produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.
Key Responsibilities
Leadership and Hub Development
* Lead a team to ensure the successful implementation of the RenewALL Hub project, as submitted to the National Lottery Community Fund, aligning all activities with our Open House strategy and theory of change.
* Champion and embed a strengths:based, advantaged thinking culture across all Hub operations, actively shifting the focus from deficits to assets.
* Build and inspire a coherent, motivated team of staff and volunteers, uniting them around a shared vision for transformation.
Programme Design and Community Co:Production
* Oversee the design, delivery, and continuous evaluation of a diverse, inclusive weekly programme of activities, informed by community consultation and resident priorities.
* Manage a portfolio of activities that improve wellbeing, reduce isolation, and build skills : including health and wellbeing sessions, cultural celebrations, social connection groups, and learning opportunities.
* Facilitate and champion the Community Hub Involvement Panel (CHIP), ensuring residents co:produce activities and influence the Hubs direction, with a pathway to influencing trustee:level decision making.
Partnership Development
* Build and strengthen partnerships with key stakeholders, including NHS teams, Public Health colleagues and social prescribers, creating integrated wellbeing pathways for Newham residents.
* Maintain and expand relationships with local organisations, agencies, and community groups, ensuring the Hub complements and connects with wider services.
Community Food and Social Connection
* Provide oversight (via the Food Sustainability Coordinator) for all food:related initiatives, ensuring they align with the Hubs ethos of dignity, choice, and resilience.
* Direct the strategic transition from over:reliance on a traditional Food Bank to an empowering Food Club model, reinforcing pathways from crisis to independence.
Operational Leadership
* Oversee the day:to:day running of the Hub space, ensuring it is safe, welcoming, and open 7 days a week.
* Coordinate and support staff, volunteers,