The salary for this role is £12.40 per hour
About the role
You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:
* Customer Interaction: You'll offer thoughtful advice, recommend products and highlight our amazing offers to ensure everyone has an enjoyable shopping experience and no one leaves empty-handed.
* Till Operation: Whether you're wrapping up purchases at the counter or supporting our self-checkout systems, you'll bring energy and efficiency to every transaction.
* Stock Management: You'll take pride in keeping shelves full so our customers can always find exactly what they need during the busiest shopping season of the year.
* Store Presentation: We're proud of our stores, so you will ensure every area always looks its best.
* Online order support: While this is a customer-facing role, you may assist with deliveries, picking, and packing for online orders as needed.
What you'll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
* Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
* Customer Service Skills: We're looking for people who are comfortable approaching customers, providing a personalised experience that leaves a lasting impression.
* Operations Ready: You’ll need to be able to balance customer care with daily shopfloor and operational tasks
* Tech-Savvy: It’s important that you can learn about and use new technology, including operating handheld mobile devices, tills and self-checkouts.
* Team Player: A collaborative, one-team mindset is necessary for helping each other meet the store goals and have fun along the way.
* Physical Stamina: You'll be on your feet, standing, walking and lifting. If you're ready to stay busy and active, this is the role for you!
* Brand Ambassador: We're looking for people who love our Boots ethos, products and services and can't wait to share them with customers.
It would be great if you also have
These are desirable experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria.
* Experience in a retail or customer-facing environment
* Familiar with Boots products and services so you can help customers
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories here.
Our benefits
* Generous employee discounts
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
* Maternity/Paternity/Adoption gift card
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If you're ready to make someone’s day and make a difference, apply now! If your application is successful, we will be in contact with you to attend an in-person interview within the next 14 days.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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