Salary: £30,000 - 35,000 per year Requirements: Experience in 1st and 2nd line support Knowledge of Office 365 and Azure Active Directory Proficiency in Windows Server administration Familiarity with Intune device management Ability to troubleshoot networking issues (switches, firewalls, connectivity) Skills in hardware builds and installations Experience with cloud migrations and network upgrades Responsibilities: Provide active 1st and 2nd line support in a busy service desk environment Support and administer Office 365 and Azure AD Manage Windows Server administration tasks Oversee Intune device management Troubleshoot and resolve network issues Build, install, and support hardware for users Assist in various projects including cloud migrations and server migrations Technologies: Active Directory Azure Cloud Hardware Support Network Office 365 Windows More: We are recruiting for a 2nd Line Engineer to join our busy, in-house IT team supporting a growing organization. This hands-on role combines 1st and 2nd line support with exciting project work across cloud and infrastructure. We offer a salary of up to £35,000, 25 days holiday plus bank holidays, a great benefits package, and a clear progression route into a 3rd Line Engineer or Team Lead. You will be part of a fast-paced service desk environment, gaining valuable exposure to cloud migrations, Azure administration, networking, and server projects. last updated 9 week of 2026