SIA Licensed Resort Safety Officer - Controller/Door Supervisor
Department: Resort Safety
Employment Type: Permanent - Full Time
Location: Skegness
Reporting To: Lynne Richings
Description
About the Role
As part of our Resort Safety Team you will need to deal with a wide range of challenges which require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's.
Good communication is vital together with a fair approach to resolving any problems that may occur.
Whether working in our control room, in one of our multiple licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests' safety is your priority.
You will carry out regular patrols of the Resort, welcome our guests to the Resort providing the best possible first two hours experience, maintain access control of our three Resort entrances with a customer focused approach.
You may carry out first aid assistance to team and guests and work in accordance to Butlin's, SIA and local licensing laws when working in our licensed venues.
Typical working hours: Predominantly evening work over 37 hours per week this qualified ro...