About the role
As a Partner on our service counters, you'll have the opportunity to demonstrate your knowledge and passion for food, ensuring it is ethically sourced and recommending recipes to customers. You'll bring our ethos of passionate Partners serving food lovers to life, using your enthusiasm and friendliness to build lasting relationships with customers. Your efforts will help enhance the Waitrose brand's reputation and foster customer loyalty, while also contributing to sales and profit maximization.
Key Responsibilities
1. Take responsibility for your food counter, maintaining high presentation and hygiene standards.
2. Manage stock levels to ensure popular products are available.
3. Handle open food carefully, following all health & safety protocols and helping to reduce wastage.
4. Stay informed about new products and understand Waitrose's food values, such as animal welfare.
5. Support the wider shop team with general shopkeeping tasks as needed.
Essential skills/experience
* Effective communication skills for teamwork and customer interaction.
Desirable skills/experience
* Experience in a customer-facing role.
* Experience in catering or hospitality.
* Interest in food and drink trends.
* Flexible approach to support the branch.
About The Partnership
We are the UK's largest employee-owned business, home to John Lewis and Waitrose. As Partners, we share ownership and responsibility, working together to build a happier world. We focus on retail excellence, innovation, and diversification, committed to price, quality, and service.
We foster an inclusive environment where everyone is encouraged to be themselves and thrive, embracing our differences and growing both individually and collectively.
Important points to note
Some roles may require pre-employment vetting, including DBS and financial checks. We recommend applying promptly as vacancies may close early due to high application volume. We support flexible working arrangements to promote a healthy work-life balance; please discuss your needs with the hiring manager during your interview.
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