Your newpany
Coventry City Council delivers essential services across the city, including the management and maintenance of a large and diverse vehicle fleet. You will join the Fleet Team at Whitley Depot, supporting day‑to‑day operations that keep council services running efficiently and safely.
Your new role
As an Administrative Officer in the Fleet Team, you will be based in the reception area, acting as a key point of contact for drivers reporting vehicle defects. You will capture detailed information and update internal systems, ensuring repairs are logged andmunicated to the workshop, and thatpleted work is relayed back to drivers in a timely manner.The role includes contacting on‑site tyre fitters in the event of breakdowns, processing invoices, handling accident claims, and liaising with the Council’s insurance assessors. You will also process charges as invoices are received, keep customers regularly updated on progress, and manage general enquiriesing through the main reception desk, triaging them to the appropriate team or individual.In addition, you will occasionally work outside to check vehicles, ensure electric vehicles are placed back on charge, and support the smooth day‑to‑day running of the depot.
What you'll need to succeed
To succeed in this role, you will need strong administrative skills, high attention to detail, and the initiative to manage a busy and varied workload. Excellent face‑to‑facemunication skills are essential, as you will deal directly with drivers, contractors, and colleagues. Confidence in using IT systems, handling high volumes of invoice processing, and keeping accurate records is also important. You should befortable working in a practical environment that includes both office‑based and light outdoor duties.
What you'll get in return
You will receive apetitive hourly rate of £ plus holiday allowance and the opportunity to gain valuable experience within a key operational team at Coventry City Council. This role offers stability, clear working hours, and the potential to apply for the permanent position once the temporary assignment is established.