As part of our continued expansion, Millers Vanguard are looking for a knowledgeable and detail-focused Technical Advisor to join our growing Commercial Team. This role is ideal for someone with strong experience in the automatic door industry, particularly within the supermarket or retail environment. If you’re an engineer looking to step off the tools while still using your technical expertise every day, this is an excellent opportunity to move into an office-based role with a market-leading business. About the Role You will be responsible for reviewing technical information from our field engineers and preparing clear, accurate condition reports for our major supermarket clients. These reports help customers understand the condition of their automatic doors and associated equipment, enabling them to make informed decisions about repair or replacement. This is a technical support role, The focus is on accuracy, clarity and professional communication. You will work closely with our in-house technical specialists and installations team to ensure customers receive the right information at the right time. Key responsibilities as a Technical Advisor: Reviewing technical assessments from field engineers to identify assets that may be beyond economical repair Preparing clear, structured condition reports for automatic doors and related equipment Liaising with our technical and installations teams to ensure accurate information is shared internally Communicating with customers where clarification or updates are required What we’re looking for in a Technical Advisor: Experience within the automatic door industry (essential) Knowledge of shutters, gates or sectional doors Desirable: familiarity with loading bay lifts or dock levellers, though not essential Basic Microsoft Excel capability Confidence communicating via email and phone A collaborative approach and willingness to work closely with multiple departments This role is particularly suited to a former engineer who wants to apply their technical knowledge in a stable, office-based environment. Company Information Who are we? Miller’s Vanguard are proud to have been supporting all the UK’s Supermarket chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts. Our service is as follows: Nationwide reactive maintenance Hygienic Deep cleaning & Planned maintenance services Refurbishment, logistics and installation of equipment We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of £4 billion p.a. Our people Despite being a large operation here at Miller’s Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOU…the employee. Our team of over 500 employees have the advantage of working in state-of-the-art working environments: New Technical response centre Award Winning research, Innovation, and recycling facility Industry leading Mercedes Benz fleet We believe in providing you with the very best environment and tools to do the job. Career Development Training is also a huge part of our culture here at Miller’s Vanguard and our City and Guilds accredited training centre is where we coach and develop our employees regardless of your position or your length of service, we want to make sure that our staff can progress and keep pace with ever changing equipment technologies. Why Join Us Training in our City & Guilds accredited academy Job Specific Uniform & tooling for all roles Company wide fun days and charity events Company Pension 24 days holiday allowance bank holidays Regular staff ‘treats’ for employees and their families Working Hours: 42.5 Hours working Monday - Friday