Due to the Rapid Growth of OCU we are lookingfor an experienced Civils Supervisor to Join our Telecoms Divisionworking acrossBristol and WesternSuperMare. You will work tomaximize the customer experience ensuring client and customerinitiatives are always a high priority. Consistently demonstratepromote and develop high standards of safety behaviour and leadingby example.
Responsibilities
* Supervise projectsensuring they are managed and delivered to the highest standards ofsafety compliance customer excellence and commercialcontrol.
* Undertake site inspection of projectsfocusing on the safe compliant delivery of all activities inprogress and quality of work completed taking the appropriateaction where necessary to address weaknesses orfailings.
* Undertake or assist with incidentreporting investigations submission of final reports as well asclose out of remedial actions.
* Continuallymonitor performance and foster a culture of team working and safetycreating a culture of zero harm and Injury FreeEnvironment.
* Ensure operatives possess thecorrect and current qualifications and competencies to allow themto undertake the relevant work activities they are being employedto do.
* Participate in effective and appropriateplanning to ensure optimum competent resource is available for theworkload.
* Deliver the required targets and keyperformance indicators of the contract.
* Ensuresuitable induction is provided to all workers and visitors tosite
* Ensure formal site audits are carried outand recorded in accordance with companyrequirements.
* Ensure that communications aredelivered effectively so that operatives have an understanding ofcompany / personal objectives standards of service andperformance.
* Deliver as appropriate toolboxtalks safety briefings and team briefs.
* Attendand participate in internal management and programmingmeetings.
* Investigate and resolve customerenquiries claims and or complaints in an expedient and professionalmanner.
* Ensure the efficient and expedientreinstatement of the public and privateareas.
* Ensure all required data records formsetc. are recorded and submitted accurately and by the appropriatedeadlines.
* Proactively work with customers toensure an excellent customer service is provided resolving and/orescalating enquiries and complaints in line with standardsrequired.
* Develop and maintain relationshipswith relevant local authority/Client representatives and supplychain.
* Carry out any other reasonable requestsor duties as and when requested for the good of thebusiness.
* Carry out any other dutiesappropriate for thispost
Skills &Experience
* PreviousMulti Utilities experience managing teams (SMSTSQualified)
* Ability to lead on site and driveperformance
* Working knowledge of relevantlegislation codes of practice safety and statutoryregulations.
* Experience in delivering works ina safe and compliant manner
* Competent tosupport front line operational staff
* Excellentunderstanding and commitment delivering on customersatisfaction
* Ability to influence and controlcost
* Good verbal and written communicationskills
* CSCS Slinger/Signalerqualified.
* NRSWA supervisorqualified.
* Current UK driving licence
* Temporary Works Appointed Person (TemporaryWork Supervisor)
* Deep Excavationqualification
* Confined Spacesqualification
* Working at Heightappreciation
* IOSH /NEBOSH
* UMSTS / SMSTS
* NSWASupervisor
* Blue Card Water Hygiene &Thames Water Passport
* NERWSAccredited
* Cat & JennyTrained
* LiftingAP
CompanyInformation:
Established in 1994OCU Group is one of the fastest growing utility engineeringcontractors in the UK with a long successful track record indelivering customerfocused civil engineeringsolutions.
Working directly with many of thecountrys leading bluechip power water telecoms and rail clients weare looking for the very best talent to join our growingteam.
We pride ourselves on empowering ouremployees and offering opportunities for them to take control oftheir own personal development and career progression in asupportive environment.
We believe that beingsuccessful is a choice.
We choose to besuccessful.
We are OCU One CompanyUnited.
We celebrate difference andappreciate diverse backgrounds. We encourage everyone who join usto be themselves at work and create inclusive teams in ourworkplace.