Administration and Business Support - Heathlands Care Home
Contract: Full Time
Shift Type: Days
Contracted hours: 40
Heathlands Care Home is a modern, purpose-built home in Chingford, offering high-quality nursing, dementia, palliative and short-term care for up to 84 residents. Set within private landscaped gardens, the home features spacious ensuite bedrooms across three floors, dedicated care teams, and a warm, homely atmosphere focused on dignity, comfort and personalised support.
We’re looking for a talented Admin Assistant to join our team and play a pivotal role in our day-to-day operations. If you’re excited by the prospect of handling various administrative tasks and contributing to a dynamic work environment, this role is for you!
What we offer
* £12.75 per hour
* Onsite Parking
* Paid DBS
* Uniform Provided
* 5.6 Weeks Annual Leave (Based on a full-time contract)
What You'll Do
* Payroll and Contracts: Manage employee payroll data and contracts with accuracy and confidentiality.
* Schedule Master: Assist in arranging and coordinating staffing schedules to ensure smooth operations.
* Frontline Communication: Handle telephone inquiries with professionalism and a friendly demeanour.
* Update and Inform: Keep notice boards up to date with relevant information and announcements.
* Team Collaboration: Work closely with the operational team to ensure that tasks and repairs are completed efficiently.
* Meeting Minutes: Take detailed notes during meetings to capture key points and action items.
* Office Duties: Perform general office tasks to support daily operations and keep everything running smoothly.
What We’re Looking For
* Qualifications: GCSE English Language is essential.
* Tech Savvy: Proficient in spreadsheets, Microsoft Word/Works, Excel, Access, and email communications.
* Commitment: A strong dedication to equal opportunities and inclusivity within our company.
* Communication Skills: Excellent telephone manner and the ability to handle challenging calls or inquiries with empathy and professionalism.
* Organizational Talent: Demonstrated ability to stay organized and manage multiple tasks efficiently.
* Team Player: Good interaction skills and the ability to work well within a team.
* Clarity and Precision: Clear and concise communication skills to ensure effective information exchange.
About us
You’ll be joining a values‑led care home that’s part of the Care Concern Group, a family‑owned provider with over 130 care homes across the UK. We’re expanding rapidly and are committed to delivering high‑quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do. Trust | Respect | Passion | Kindness | Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
If you’re ready to bring your organizational skills and positive attitude to our team, we’d love to hear from you!
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