Job summary
The Patient Safety Learning Response Lead provides expert clinical leadership to ensure that learning from patient safety incidents is compassionate, proportionate and improvement-focused, in line with the Patient Safety Incident Response Framework (PSIRF).
The post holder will lead, coordinate and support learning responses following patient safety incidents, harm events and near misses, working closely with clinical teams, patients, families and corporate governance colleagues. The role focuses on moving the organisation away from blame-based investigation towards system-based learning, psychological safety and meaningful improvement.
As a registered Nurse or Allied Health Professional, the post holder brings clinical credibility, strong facilitation skills and a commitment to restorative approaches. They will support high-quality learning responses, ensure learning is translated into action, and contribute to assurance that improvements are embedded across services.
This role sits within the Governance and Patient Safety function at Newham University Hospital, with cross-site working as required, and plays a key role in strengthening the Trust's patient safety culture.
Main duties of the job
The Patient Safety Learning Response Lead will coordinate and support proportionate learning responses following patient safety incidents, harm events and near misses in line with the Patient Safety Incident Response Framework. The post holder will advise clinical teams on appropriate learning response approaches, including After Action Reviews and multidisciplinary learning reviews, ensuring responses are timely, inclusive and focused on systems learning rather than individual blame.
Using professional clinical judgement, the post holder will support high-quality analysis of patient safety events, identify learning themes and contribute to the development of practical improvement actions at ward, service and divisional level.
The role includes supporting compassionate engagement with patients, families and staff affected by patient safety incidents, including Duty of Candour processes and restorative approaches. The post holder will promote psychological safety, openness and reflective practice, and contribute to building a positive patient safety culture.
The post holder will maintain accurate records of learning responses and improvement actions, contribute to patient safety reporting and governance forums, and support assurance that learning is tracked, shared and embedded across services.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Details
Date posted
16 February 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£53,751 to £60,651 a year per annum inc
Contract
Permanent
Working pattern
Full-time
Reference number
NUH
Job locations
Newham Hospital
Newham University Hospital Glen Road, London, E13 8SL
Newham
E13 8SL
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
* Registered healthcare professional with current NMC or HCPC registration (Nurse or AHP)
* Degree-level qualification or equivalent professional experience
* Evidence of ongoing professional development
Desirable
* Training in patient safety, PSIRF, human factors or quality improvement
* Postgraduate study or formal leadership / improvement qualification
Experience
Essential
* Experience working clinically within acute or complex healthcare settings
* Experience contributing to learning from patient safety incidents, complaints or safety reviews
* Experience working collaboratively with multidisciplinary
Desirable
* Experience facilitating or supporting learning reviews or reflective practice
* Experience of patient and/or family engagement following safety incidents
Knowledge
Essential
* Understanding of patient safety principles and systems-based learning
* Awareness of the Patient Safety Incident Response Framework (PSIRF) and restorative approaches to learning
* Understanding of Duty of Candour and compassionate engagement
Skills
Essential
* Strong facilitation and communication skills (written and verbal)
* Ability to analyse information and identify learning themes
* Ability to engage, support and appropriately challenge colleagues
* Ability to work sensitively with patients, families and staff following safety incidents
Skills
Essential
* Commitment to openness, learning and continuous improvement
* Alignment with Trust values and compassionate leadership
Person Specification
Qualifications
Essential
* Registered healthcare professional with current NMC or HCPC registration (Nurse or AHP)
* Degree-level qualification or equivalent professional experience
* Evidence of ongoing professional development
Desirable
* Training in patient safety, PSIRF, human factors or quality improvement
* Postgraduate study or formal leadership / improvement qualification
Experience
Essential
* Experience working clinically within acute or complex healthcare settings
* Experience contributing to learning from patient safety incidents, complaints or safety reviews
* Experience working collaboratively with multidisciplinary
Desirable
* Experience facilitating or supporting learning reviews or reflective practice
* Experience of patient and/or family engagement following safety incidents
Knowledge
Essential
* Understanding of patient safety principles and systems-based learning
* Awareness of the Patient Safety Incident Response Framework (PSIRF) and restorative approaches to learning
* Understanding of Duty of Candour and compassionate engagement
Skills
Essential
* Strong facilitation and communication skills (written and verbal)
* Ability to analyse information and identify learning themes
* Ability to engage, support and appropriately challenge colleagues
* Ability to work sensitively with patients, families and staff following safety incidents
Skills
Essential
* Commitment to openness, learning and continuous improvement
* Alignment with Trust values and compassionate leadership
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Barts Health NHS Trust
Address
Newham Hospital
Newham University Hospital Glen Road, London, E13 8SL
Newham
E13 8SL
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Barts Health NHS Trust
Address
Newham Hospital
Newham University Hospital Glen Road, London, E13 8SL
Newham
E13 8SL
Employer's website
(Opens in a new tab)
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