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Reservation sales agent

Cardiff
Winchester Wessex Hotel
Reservations sales agent
£12,750 a year
Posted: 21 September
Offer description

Job description:

Sunday is a 4 Star luxury hotel brand from OYO Hotels and Homes, the fastest growing hospitality chain across the globe, present in 41 countries with over 22,700 hotels and 150,000 Homes. Our investors includes Softbank, Airbnb, Microsoft where we truely believe in changing the hospitality as we see today.

Sunday Hotels offers luxury, comfort, convenience, and great locations serving business travellers, leisure guests, corporate & leisure events, and weddings with gym and spa facilities.

As we grow Sunday brand world wide, we are looking out for the best talents out there who will become part of the great success.

We are currently seeking a dynamic and experienced MICE sales executive to join our team at our 4-star hotel. The ideal candidate will have a proven track record in managing meetings, incentives, conferences, and events, with excellent organizational and sales skills. If you are passionate about delivering exceptional event experiences and driving business growth, we invite you to apply and become part of our vibrant hospitality team.

Key Responsibilities:

* Handle incoming calls, emails, and online booking inquiries promptly and professionally.
* Handle reservation modifications, cancellations, and special requests efficiently.
* Provide guests with accurate information on room availability, rates, packages, and promotions.
* Convert inquiries into confirmed reservations to maximize occupancy and revenue.
* Maintain reservation records in the hotel system with accuracy.
* Coordinate with Front Office and Sales teams to ensure seamless guest service.
* Assist in up-selling rooms and services to increase revenue.

Sunday Benefits:

* Career progression opportunities within a fast-growing global brand.
* Work in a dynamic, collaborative environment that champions respect, creativity, and leadership.
* Be part of a vision-led hotel group that values its people as much as its guests.
* Enjoy Employee discounts across Sunday Hotels and OYO partner properties.

Job Type: Full-time

Pay: £12.75 per hour

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