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There’s a place for you at CNWL. We’re passionate about delivering first-class patient‑centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.
Providing top quality care depends on our ability to employ the best people. We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you’re at, there’s always a place for you at CNWL.
Main area Dental Nurse Grade NHS AfC: Band 5 Contract Permanent: enhancements apply after 8pm and on weekends in line with agenda for change Hours Part time – 15 hours per week (weekday evening sessions (3.5 hours), weekend sessions (8 hours) and/or Bank Holiday sessions (8 hours) totalling 15 hours per week) Job ref 333‑D‑MK‑CM‑1194
Site Brookside Dental Clinic Town Aylesbury Salary £31,049 – £37,796 per annum pro rata Salary period Yearly Closing 17/03/2026 23:59
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London’s population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Job overview
The Dental Out of Hours (OOH) service provides urgent dental care to the population of Buckinghamshire. It is hosted by CNWL Community Dental Service, part of CNWL NHS Foundation Trust.
The post holder will work weekday evening sessions (3.5 hours), weekend sessions (8 hours) and/or Bank Holiday sessions (8 hours) which will be allocated on a rota basis totalling 15 hours per week to ensure that they are available to all direct reports.
They will need to carry out dental nursing duties to include assisting the dental clinician in treating patients.
* Maintain high standards in Infection Prevention Control
* Assist the patient on their treatment journey
* Provide triage
The post-holder will be an established leader with significant line management experience. They will be responsible for the line management of the OOH nurses including the direct responsibility for the human resources tasks such as undertaking appraisal and agreeing personal development plans, invoking HR policies and support/supervision.
Main duties of the job
Assist the Dental Operational Manager and Dental Nurse Manager in managing the clinic resources and coordinating the operation of the OOH service according to:
* Manage dental nursing staff including performing regular appraisals, development and monitoring of personal development plans
* Responsible for recruitment, selection and retention of dental nurses
* Take appropriate action in the handling of the Trust HR policies such as monitoring sickness absence, disciplinary, grievances and performance monitoring
* Retrieve and produce monthly reports for the senior management team on finance, activity and performance
* Effectively communicate in the management of complex financial and general enquiries from staff and patients
* Act as core configurer for computerised appointment and patient record system
* Responsibility for filing and recording systems, ensuring relevance, maintenance and updating
* Ensure that EDI claims are processed monthly to ensure activity accurately is recorded
* Carry out clerical duties associated with the running of the clinic, i.e. appointment making, monitoring referrals from 111, answering telephone calls and general enquiries, collection of mail, taking and accounting of monies received as necessary.
* Undertake specific duties delegated by the Clinicians, Senior management team and Dental Nurse Manager.
* May include stores/stock control duties at specified clinic as required.
Monitor and maintain stock levels of consumable items.
Working for our organisation
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.”
As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre‑Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
Detailed job description and main responsibilities
In order to fulfil the job responsibilities and the environment in which these responsibilities are carried out the job holder is required to:
* Maintain the highest standards of care and service, taking responsibility not only for the care you personally provide, but also for your wider contribution to the aims of your team and the NHS as a whole.
* Be aware of and follow at all times the relevant National and Local codes of practice in relation to their role and function. If you are in a post that requires registration with a professional body, you are required to maintain that registration with the appropriate professional body.
* Protect the confidentiality of personal information that you hold unless to do so would put any one at risk of significant harm. Keep accurate and professional records and information about staff, patients and clinical care, using the document based and computer‑based systems in operation in the Trust. Work in accordance with local policies and procedures and the statutory frameworks, which govern confidentiality and data protection, information sharing and disclosure4. Take reasonable care of Health and Safety at work for you, your team and others; ensure compliance with health and safety standards and legislation; attend all relevant Health and Safety mandatory training.
* Responsible for general preparation and organisation of the surgery and the correct function of clinical equipment.
* Maintain high standards Infection Prevention Control.
* Ensure safe disposal of sharps and clinical waste.
* Constantly interpret the needs of patients, carers and clinicians and be able to deal with them promptly and efficiently.
* Work within the framework of National Guidance, Trust Policies and Service Local Operating Procedures.
* Assist the clinician with the completion of patient records, including the use of a computerised system.
* Empathetic manner required to provide reassurance and support for patients during their treatment.
* Present a clean, professional and tidy appearance at all times when on duty.
* Ensure that the surgery is welcoming and prepared for the type of patient and treatment planned.
* Provide chair‑side assistance to the clinician to include treating special care patients with learning and/or physical disabilities, patients with complex medical conditions, diagnosed Mental Health conditions, anxious children and adults, acting under the supervision and direction of the clinician.
* May be required to assist in the provision of dental treatment on a domiciliary basis.
* May be required to assist when carrying out audits, screenings or epidemiological surveys including any related duties to support this.
Person specification
Qualifications
* Good general education up to GCSE O level standard / NVQ level 3 or equivalent experience.
* Full registration with General Dental Council.
* Management qualification (equivalent to NVQ level 3 and above)
* NVQ Customer Care certificates or equivalent experience within healthcare environment
* Additional relevant Dental Nurse Certificate
* Post graduate nursing qualification or equivalent.
Experience
* Extensive experience in the management and training of dental nursing staff.
* An excellent knowledge, in all aspects, of the processing of patient fees.
* Experience of facilitation and team leadership.
* Experience of leading a team through change.
* Current or recent experience working as a dental nurse with clinical commitment in hospital, salaried or general dental service.
* Clerical experience of using dental software packages.
* Able to supervise trainees and unqualified staff.
* Previous NHS Experience within an OOH service.
* Experience of assisting with provision of care under general anaesthesia.
* Experience of assisting with provision of care under inhalation sedation.
* Experience of assisting with provision of care on a domiciliary basis.
* Experience of working in secure settings.
* Experience of working with a dentist to carry out screenings or audits.
Knowledge
* Demonstrable knowledge of cross infection control standards.
* Demonstrable knowledge of HR/recruitment policy
Skills
* Ability to develop & maintain high standards of communication both orally and in writing with people about difficult matters & / in difficult situations
* Ability to maintain quality in own work and encourage others to do so.
Use of Artificial Intelligence (AI)
AI can be used as a support tool, not a replacement for the applicant’s own work. Applications must remain personal, accurate, and reflective of the candidate’s real experience. AI-generated content must not misrepresent skills, qualifications, or experience. Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct. Please note that the use of Artificial Intelligence (AI) is prohibited during the interview process.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
* Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
* Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
* Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
* If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Keri Stephenson
Job title Dental Operational Manager
Email address keri.stephenson1@nhs.net
For further information or to arrange an informal visit please contact keri.stephenson1@nhs.net
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