Housing Repairs Scheduler Planner
Islington
Contract
£20.55 per hour
Our client is looking for an experienced Housing Repairs Scheduler Planner
To manage the services delivered by the Housing Direct Repairs Services section, delivering an efficient, effective and responsive customer focused service and to deliver continued learning and improvements from Customer Satisfaction feedback
We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk
To manage the services delivered by the Housing Direct Repairs Services section, delivering an efficient, effective and responsive customer focused service and to deliver continued learning and improvements from Customer Satisfaction feedback
1 Knowledge of the main issues affecting social housing
2 Minimum of 1 years’ experience of working within a responsive repairs environment and housing management systems
3 Experience of dealing with all aspects of building maintenance / repairs in a busy environment
4 Experience of processing customers’ repair requests methodically and accurately within the appropriate policies, procedures and guidelines meeting tight deadlines.
5 Ability to problem solve and diagnose repairs accurately. 6 Excellent Customer Care & communication skill, experience of working with members of the public, the ability to handle difficult situations in an open and honest manner and liaise with various internal and external parties.
7 Ability of working in a team and contribute to the team’s overall performance.
8 Ability to demonstrate accountability and a positive attitude to your responsibilities as an employee of Islington Council.
9 Take personal responsibility for self-development; to equip self with skills required to cope with changes in ways of working and keeping abreast of organisational changes.
10 Displays an awareness, understanding and commitment to the protection and safeguarding of children and young people and or vulnerable adults
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer