Overview
Sales Development Representative (SDR) role at Serve First CX. Location: Milton Keynes / Hybrid. Salary: Competitive + uncapped commission + benefits. Start date: Immediate.
Serve First CX is a fast-growing customer experience (CX) provider backed by £4.6M in growth funding. We partner with UK brands across retail, hospitality, leisure, facilities management, and healthcare to deliver operational excellence, retain customers, and grow revenue. This role focuses on our upcoming Client Connect solution, a digital business reviews platform for enterprise B2B companies, helping clients reduce churn and unlock growth opportunities by turning quarterly business reviews (QBRs) and ongoing feedback into actionable insights.
Responsibilities
* Prospect and engage senior decision-makers (Operations Directors, CX Leaders, HR Directors, Marketing Managers) across multiple industries.
* Run multi-touch outreach campaigns (calls, LinkedIn, email, voicemail) to create meaningful conversations.
* Qualify leads against the ICP and book discovery calls for Account Executives.
* Use HubSpot to track activity, manage pipelines, and refine outbound sequences.
* Be the first point of contact for prospects, creating curiosity and excitement about our solutions.
What Were Looking For
* A self-starter hungry to build a sales career.
* Confident, articulate communicator with a consultative approach.
* Resilient, target-driven, comfortable with high outbound activity (30 to 50 quality calls a day).
* Curious about business problems; lead with prospects\' pain points, not the product.
* Previous SDR, telesales, or customer-facing experience is ideal, but graduates or career changers with the right mindset will be considered.
What Success Looks Like
* Booking 8+ qualified discovery calls per month.
* Maintaining consistent activity across calls, LinkedIn, and email.
* Building relationships with Dream 500 target accounts.
* Contributing to Serve First CX's growth as we scale into new sectors.
Perks
* Competitive salary + uncapped commission
* Hybrid working (office 23 days per week after training)
* Quarterly team socials and incentives
* Clear progression opportunities in a high-growth scale-up
How to Apply
Ready to build your sales career with a company redefining customer experience? Apply today and join Serve First CX on our growth journey.
#J-18808-Ljbffr