NHSGGC is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
HSCW experience is desirable not essential as full training will be given. The Health Care Support Worker carries out direct patient care in support of and supervised by a Registered Nurse. The purpose of the care is to perform the necessary tests required for patients visiting our Ophthalmology departments and staying as an inpatient in Ward 1c. The successful candidate will be expected to work as part of the Ophthalmology team, supporting the registered nurses and be involved in all care needs within the outpatient setting. You will be required to work within a busy clinical area working collaboratively as part of the multidisciplinary team.
Duration, Location, and Working Pattern:
* A fantastic opportunity has arisen for an enthusiastic Health Care Support Worker based in the Ophthalmology outpatient department of Gartnavel General Hospital
* The shift pattern for this post is between Monday to Saturday day shifts
* Please note the salary is Pro Rata for part time hours
Key responsibilities:
Clinical Duties:
* Demonstrates care and compassion to patients, carers and relatives to help ensure high quality person centred patient care is delivered at all times.
* To carry out a range of assigned patient care tasks as directed by a Registered Nurse to ensure delivery of a high quality of patient care.
* To assist with personal care when and where required.
These will include:
* Visual Acuity using the appropriate method including Snellan and Complog systems
* Visual Fields
* I Care Tonometry
* OCT Scans
* Use of Focimeter to check patient prescription
* Instillation of Eye Drops
* Phlebotomy
* To deal with questions and enquiries from patients, carers and relatives e.g. on the clients’ condition or for any suggestions or complaints that they wish to raise and where appropriate, refer these to a Registered Nurse
* Assist with the safe transfer of all patients
* Communicates/liaises with members of the multi‑disciplinary team to ensure high standards of patient care
* Assist other members of the Multi‑Disciplinary team to deliver patient care
* To timeously report any observed changes in the patients’ physical/ psychological needs to the Registered Nurse
* Performs a range of tests and report results to Registered Nurse, e.g. urinalysis, blood pressure, pregnancy testing, patient observations, basic PC skills, cannula removal, escorting patients through the department and making accurate records within documentation, and other similar tasks
* More responsibilities can be found in the attached job description
Knowledge, training, qualifications and/or experience required to do the job:
* Caring disposition preferably with experience working in a caring environment /role
* Ability to work with people and as part of a multidisciplinary team
* Good written and verbal communication skills
* Ability to follow protocols for work areas and contribute to review of these protocols
* Ability to prioritise workload and exercise initiative
* Flexible with potential to work on other sites if staffing needs require
* Good keyboard skills
* Ability to carry out assigned tasks effectively in a busy environment
* Ability to fulfil the requirement of the job description
* Proficient in Microsoft Office particularly in word
* New employees will undertake an induction/training programme.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
* A minimum of 27 days annual leave, increasing with length of service, plus public holidays
* Membership of the NHS Pension Scheme, including life insurance benefits
* Salary Sacrifice Car Benefit Scheme
* Development opportunities including study bursaries, e‑learning and classroom‑based courses
* Enhanced pay for working public holidays
* NHS discounts on a wide range of goods and services
* Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Senior Charge Nurse, Fiona Wallace, fiona.wallace10@nhs.scot, 0141 211 0178/1033
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
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From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro‑rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.
NHSGGC recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHSGGC encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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