About Arden University
We are an aspirational and multi‑award‑winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first‑choice university for career‑focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
About Our Department
You'll work in our Business Development Department – a busy and growing team that is vital in helping us hit our fast‑growth plans. The team’s focus is on building new partnerships and opportunities, as well as increasing student numbers across our campuses and schools.
About the Opportunity
You will take ownership of the design, delivery, and evaluation of training and performance management across the Business Development division. This role ensures that both Education Agents and Business Developers operate in line with Arden’s standards of compliance, quality, and performance. You will lead the development of training frameworks, oversee performance monitoring systems, drive continuous improvement, and provide feedback and insights to senior leadership. You will also act as a key liaison with stakeholders, ensuring performance and compliance objectives align with industry standards.
Responsibilities
* Design, deliver, and evaluate training and performance management programs.
* Develop training frameworks and performance monitoring systems.
* Provide data‑driven insights and strategic recommendations to senior leadership.
* Act as a liaison with stakeholders to align objectives with industry standards.
Requirements
* Proven experience in a training, performance, or compliance role within Higher Education or a related sector.
* Advanced knowledge of training design, performance monitoring frameworks, and compliance processes.
* Strong leadership skills and experience managing cross‑functional stakeholders.
* Excellent communication, interpersonal, and stakeholder management skills.
* Highly developed organisational and analytical skills with the ability to manage complex data sets.
* Ability to provide insights and strategic recommendations at leadership level.
Desirable Requirements
* Experience working in education markets.
* Record of introducing innovative performance and training strategies.
* Knowledge of regulatory and compliance frameworks within Higher Education recruitment.
* Experience with tools such as SITS, Microsoft Excel, and Salesforce.
Benefits
* 30 days holiday + bank holidays on top, and even a Christmas closure!
* A generous Aviva pension plan, company contributions starting from 7%
* SimplyHealth plan option
* Private Medical Insurance coverage (applies to certain job roles)
* Access to Perkbox benefits
* Study any Arden course for free, with a discount for all family and friends
* Plus, other excellent benefits
* Our "Golden Ticket" which allows you to gift anyone in your life a free Arden education
Values
Stand out, Progressive, Accessible, Resourceful, Kindness – reflecting who we are as an institution, a team, and as individuals. If these values resonate with you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
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