Employee Relations Assistant – Fixed Term Maternity Cover
We have an exciting opportunity for an experienced HR & Employee Relations Assistant to join our fabulous team on a fixed‑term basis until 31 October 2026 to support the delivery of a first‑class Employee Relations service.
Key Responsibilities
* Act as the first point of contact providing accurate and timely advice to managers and colleagues.
* Ensure compliance with legal requirements and best practice, escalating more complex issues to the ER Specialists.
* Assist managers with stage one absence meetings, family leave and flexible working requests and probation reviews.
* Support the Employment Relations Specialist with complex ER investigations, note‑taking and preparation of materials.
* Accurately maintain employee records and associated correspondence in line with the payroll cycle.
* Review weekly HR management information reports (e.g. absence) and collaborate with the ER Specialist where action is needed.
Required Qualifications and Experience
* Previous experience in an HR support role with exposure to employee relations casework.
* Experience coordinating meetings, managing documentation and providing administrative assistance (note‑taking, outcome letters).
* Experience working with HRIS systems to manage colleague data and employment records (iTrent advantage).
* Excellent ICT skills (Word, Excel) with high levels of attention to detail.
* Excellent verbal and written communication skills.
* Proactive, adaptable approach with strong prioritisation and time‑management skills in a fast‑paced environment.
* Experience maintaining employee records and completing contractual changes in line with payroll deadlines.
Location & Travel
This role is home‑based but requires regular travel to the Group offices at Birmingham Business Park, Solihull, and Central Park, Worcester.
Benefits
* Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave.
* Family‑friendly policies and learning and development opportunities.
* Medicash membership with employee assistance programme, gym discounts and exclusive offers.
* Health Cash Plan worth up to £1,700 per annum with cashback for dental, optical, physio and complementary therapies.
* Pension scheme with minimum employee contributions of 3% and company contribution up to 12%.
* Employee reward and recognition scheme with wellbeing hub and retailer discounts.
* Salary sacrifice electric vehicle scheme.
Equal Opportunity Statement
We are an equal opportunity employer. We welcome applications from all qualified individuals, including those with disabilities.
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