We're working with a busy housing service to recruit an experienced and resilient ASB Complex Case Officer. This role focuses on tackling serious and persistent cases of anti-social behaviour (ASB) across the borough, supporting residents, improving community safety, and ensuring compliance with legislation and council policy. You'll be responsible for investigating and managing complex ASB cases from start to finish, working collaboratively with internal teams, external agencies, and enforcement partners to achieve positive outcomes for residents and communities. This is a key position within the wider Housing and Community Safety team - ideal for someone confident, empathetic, and highly organised, with a strong understanding of housing law and enforcement tools. The Role - Manage a caseload of complex and high-risk ASB cases, including harassment, domestic abuse, hate crime, and community safety concerns. - Conduct detailed investigations, gathering witness statements, evidence, and maintaining accurate case records in line with data protection and legal requirements. - Work closely with housing officers, tenancy enforcement, police, social services, and community partners to coordinate multi-agency action plans. - Use a range of enforcement tools and powers under the Anti-Social Behaviour, Crime and Policing Act 2014 - including injunctions, closure orders, and possession proceedings. - Prepare and present cases at cou...