Job summary
An exciting opportunity has arisen for a Healthcare Support Worker to join our EMERGENCY CARE & TRAUMA wards (12C) at The Royal London Hospital.
As a Healthcare Support Worker, you will play a key role in supporting our multidisciplinary team. You will assist Registered Nurses and Therapy staff in delivering direct patient care, ensuring that the ward environment remains clean, safe and well organised. You will also support with patient observations, comfort, mobility and personal care.
Our patients are often admitted following traumatic or life-changing events, so we are looking for someone who is calm, empathetic, patient and confident communicating with people during difficult and emotional times. You will be friendly, approachable and able to work well as part of a team.
Previous care experience is desirable but not essential. We offer a structured induction programme, ongoing in-house training and opportunities to develop your skills and progress within the Trust.
*PLEASE NOTE - WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE*
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post - Skilled Worker visa: Overview - GOV.UK )
As part of the recruitment process for this post, candidates will be required to complete an online literacy and numeracy test and only if they pass this, will they be invited to a formal interview.
Main duties of the job
The Senior Healthcare Support Worker will be an integral member of the ward team, actively contributing to the delivery of safe, high-quality, and person-centred care. Working under the direct supervision of Registered Nurses, the post holder will support the clinical team in meeting the physical, emotional, and psychological needs of patients in line with agreed standards and best practice.
This role involves delivering fundamental aspects of care--such as hygiene, nutrition, mobility, and comfort--as well as undertaking delegated clinical duties. These may include taking vital signs, blood glucose monitoring, ECGs, pregnancy testing, specimen collection, wound care, and patient observations. The Senior HCSW will also assist in the admission and discharge processes, support end-of-life care, and contribute to the continuity of care by liaising effectively with the wider multidisciplinary team.
The post holder is expected to show initiative within their role, act as a role model to junior colleagues, and help reinforce health education advice to patients as appropriate. They will also be responsible for maintaining accurate patient records and updating electronic systems as required.
Through ongoing training and development, the post holder will build essential competencies to ensure patient safety and continuously improve the quality of care provided.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Details
Date posted
17 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,546 to £32,207 a year per annum inc
Contract
Permanent
Working pattern
Full-time
Reference number
RLH-A
Job locations
Royal London Hospital
London
E1 1FR
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Please note: When calculating the basic salary for sponsorship, HCAS (High Cost Area Supplement) is not included for non-medical roles. This ensures fairness and consistency within our organisation, as some of our sites fall under inner HCAS, while others are classified as outer HCAS.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Please note: When calculating the basic salary for sponsorship, HCAS (High Cost Area Supplement) is not included for non-medical roles. This ensures fairness and consistency within our organisation, as some of our sites fall under inner HCAS, while others are classified as outer HCAS.
Person Specification
Qualifications
Essential
* Completion of Care Certificate or equivalent.
* Basic literacy and numeracy skills (English and Math's GCSEs or equivalent.)
Desirable
* NVQ Level 3 in Health and Social Care or equivalent qualification.
* Evidence of ongoing personal development.
* Accredited clinical skills competencies (e.g. venepuncture, ECG, wound care)
Experience
Essential
* Previous experience working in a healthcare or care setting (hospital, community, or residential)
* Experience of providing personal and compassionate care to individuals
Desirable
* Experience working within an NHS or acute hospital setting.
* Experience of participating in audits, quality improvement, or service development activities
Skills
Essential
* Excellent communication and interpersonal skills with patients, families, and colleagues
* Ability to work effectively as part of a multidisciplinary team.
* Able to prioritise and organise workload in a busy environment
* Basic IT literacy and ability to use electronic patient record systems.
Desirable
* Prepared to uSkills in additional clinical tasks (e.g. venepuncture, ECG recording, wound care, catheter care)ndertake further training to develop the necessary competencies and skills.
* Mentoring or supporting junior staff or students
* Ability to contribute ideas for service improvement
Person Specification
Qualifications
Essential
* Completion of Care Certificate or equivalent.
* Basic literacy and numeracy skills (English and Math's GCSEs or equivalent.)
Desirable
* NVQ Level 3 in Health and Social Care or equivalent qualification.
* Evidence of ongoing personal development.
* Accredited clinical skills competencies (e.g. venepuncture, ECG, wound care)
Experience
Essential
* Previous experience working in a healthcare or care setting (hospital, community, or residential)
* Experience of providing personal and compassionate care to individuals
Desirable
* Experience working within an NHS or acute hospital setting.
* Experience of participating in audits, quality improvement, or service development activities
Skills
Essential
* Excellent communication and interpersonal skills with patients, families, and colleagues
* Ability to work effectively as part of a multidisciplinary team.
* Able to prioritise and organise workload in a busy environment
* Basic IT literacy and ability to use electronic patient record systems.
Desirable
* Prepared to uSkills in additional clinical tasks (e.g. venepuncture, ECG recording, wound care, catheter care)ndertake further training to develop the necessary competencies and skills.
* Mentoring or supporting junior staff or students
* Ability to contribute ideas for service improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Barts Health NHS Trust
Address
Royal London Hospital
London
E1 1FR
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Barts Health NHS Trust
Address
Royal London Hospital
London
E1 1FR
Employer's website
(Opens in a new tab)
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