The mandatory training for successful candidates will commence for 6 weeks commencing March 2026 (dates and venue in Norfolk to be confirmed). There is a requirement that full accreditation as a Custody Detention Officer is achieved on conclusion of the training.*
The recruitment process will consist of initial written Application followed by a formal interview or professional discussion dependant on the number of applicants. Those candidates who are successful within the selection process shall be required to attend medical assessment and uniform fitting.
Custody Detention Officers are responsible for the care and welfare of detained persons whilst in custody. This includes the provision of food, drink and medication as directed, conducting basic health assessments, facilitating religious observance and making reasonable adjustments for the disabled. You must also be able to demonstrate good communication and interpersonal skills, with previous experience of effectively handling conflict and have the ability to work in restricted areas and confined spaces.
In addition, the duties will also include undertaking general care and maintenance checks to ensure cells, interview and changing rooms are clean, tidy and undamaged. You will also be required to complete all administration functions in the custody suite and take fingerprints, photographs and DNA samples and drug testing on arrest samples from the detainee.
As part of the role, Custody detention officer are also required to undertake escort duties and constant observation of detainees when required.
It is essential that applicants meet the following criteria:
* Demonstrate good numeracy and literacy skills
* Demonstrate good face-to-face customer service skills
* Demonstrate the ability to maintain control of difficult situations and individuals
* Physical ability to effectively restrain detainees
* Experience of working to strict procedures and guidelines
* Experience of working effectively as part of a team
* Demonstrate the ability to be resilient and manage time critical priorities
* Good basic keyboard skills with working knowledge of Microsoft Office suite
* Full driving licence due to the need to drive police vehicles
It is desirable that applicants meet the following criteria:
* Previous experience of supervising the welfare of others
If you would like an informal discussion about the post, please contact
Job Types: Full-time, Permanent
Pay: £29,649.00-£33,264.00 per year
Work Location: In person
Reference ID: 1229