We provide intensive, structured and highly personalised support, working alongside the wider professional network to help families:
* Build resilience and confidence in their ability to cope
* Develop problem‑solving skills
* Achieve and maintain positive behaviour change
* Strengthen relationships and reduce contextual safeguarding risks
Our Unique Approach
What makes our approach unique is not just what we do, but how we do it. We work holistically with the whole family, offering targeted interventions that create lasting, meaningful change—not just another professional asking them to retell their story. We work with children and young people, and their families in a restorative and trauma‑informed way, using a compassionate, relationship‑based approach to strengthen families and prevent care experiences.
Key Responsibilities
* Support whole families through a strengths‑based and trauma‑informed approach, utilising motivational interviewing skills and effective relational approaches
* Coordinate key support services and professionals with families to form an engaged, active and effective 'Team Around the Family', with clearly defined roles and expectations as per the family plan
* Ensure casework is adequately recorded as per team policy and procedures, including timely and accurate case notes, assessments and reports
* Act as the lead practitioner for a caseload of families, maintaining positive contact and effectively managing the balance of providing hands‑on support and coordinating relevant partners, as per a shared family plan, to keep them safe from harm
Qualifications & Experience
* Understanding of the roles and responsibilities of practitioners working with vulnerable young people
* Experience working in a social work, youth justice, youth work, teaching, or probation environment
* Basic awareness of relevant legislation affecting work with children, including the Children Act (1989) and the Children and Adoption Act (2002)
* IT skills, including use of databases, email, Word and Excel
* Ability to prioritise and work effectively under pressure with minimal supervision
* Willingness to learn and undertake training relevant to the role
* Valid driving licence, access to a vehicle and willingness to travel across a wide geographical area in Surrey
* Enhanced DBS and Children’s and Adults’ Barred List checks required for the role
Travel & Logistics
Surrey has both urban and rural areas and you will be expected to have a valid driving licence, access to a vehicle and be willing to travel across a wide geographical area.
Salary and Hours
Full‑time, permanent position based on a 36‑hour working week with a starting salary of £33,552 per annum.
Benefits
* 26 days’ holiday, rising to 28 days after 2 years’ service and 31 days after 5 years’ service
* Option to buy up to 10 days of additional annual leave
* Generous local government salary‑related pension
* Up to 5 days of carer’s leave and 2 paid volunteering days per year
* Paternity, adoption and dependents leave
* Employee Assistance Programme (EAP) to support health and wellbeing
* Learning and development hub with a wealth of resources
* Wellbeing and lifestyle discounts including gym, travel and shopping
* A chance to make a real difference to the lives of our residents
Future Changes
Surrey County Council is undergoing Local Government Reorganisation, moving from a two‑tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1 April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
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