URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do. This role sits in URBN, our shared service function within the HR & Talent Department. URBN supports and works across all business areas across our brands Urban Outfitters, Anthropologie & Free People. The ideal candidate will already be working at Senior HR Advisor or HR Business Partner level ideally with a logistics, manufacturing or retail background. Personality and approach will be as important as your experience. You need to be resilient, driven and have a strong ability to multi-task and be focused on continuous improvement and achieving results. Building strong relationships with our leaders and employees will be critical to the success of this role. This is a critical member of this high performing and very credible team working closely to execute projects for Urban Outfitters, Anthropologie, Free People in Europe, predominantly for the EU Fulfilment Centre currently based in Peterborough, UK but with scope to travel to other EU countries, particularly the Netherlands. General Collaborate with managers, employees and the wider HR team to provide expert advice on HR policies, procedures, and people matters Monitor turnover, promotion and development at all levels Develop and monitor strategies that will maximise employee engagement and motivation at all levels Build credible relationships with the PFC teams, in particular the senior stakeholders, to support them in delivering the business’s people strategy Develop and lead initiatives that boost employee engagement and maintain a positive, inclusive environment. You’ll run surveys, analyse feedback, and work with leadership to bring our team’s ideas to life. Own & drive internal comms, making sure our employees are always in the loop. Whether it’s company news, HR updates, or new initiatives, you’ll ensure that everyone gets the message. Proactively drive exciting HR initiatives through the HR Roadmap to keep us ahead of the curve—whether it’s improving employee engagement, diversity, or talent retention strategies Analyse HR data, such as the Engagement Survey and exit interviews to effectively identify trends and make recommendations for change initiatives to drive retention With support from the wider HR team, management of all KPI's including LTO, Absence and Performance Ensure all Head Office teams are effectively inducting all new starters and acting on feedback Support implementation of new HR Systems and processes, ensuring continuous improvement Management of the HR Advisor/HR Co-Ordinator Employee Relations/Employment Law Proactively manage and provide guidance for a variety of ER cases, ensuring a best practice approach and adherence to legislation and policies Proactively identify performance issues with line managers and recommend the best practice approach, providing support as appropriate Responsible for the creation, updating and implementation of all policies and procedures, ensuring they reflect the commercial needs of the business and are legally compliant Ensure URBN is compliant with all UK employment law and proactively seek updates. Support the HR Advisor/HR Co-Ordinator on managing parental leave across all employees Advise on procedure and assist managers in dealing with employees with long term absence, including any home visits, wellbeing check ins and welfare meetings With guidance from the Head of HR, support leadership with any change management initiatives Learning and Development Colloborate with L&D team to create a strong relationship, sharing internal feedback and training needs Support the L&D team with delivering ad-hoc training sessions where needs have been assessed through training needs analysis Support the Performance Management cycle including meeting requirements and timescales for objective setting, mid/end of year reviews Drive and continually improve the appraisal process Support line managers to develop knowledge and good performance management practice and further embed the Performance Management processes Proactively drive and implement employee succession and development with Talent Mapping Succession Plans Reward/ Compensation and Benefits Understand and be knowledgeable on reward and benefits across the UK Take the lead on researching and building new reward ideas Comprehensive knowledge of the pay and benefits structures internally with relevant external/competitor intelligence Proven experience in a HR Advisory role at a Senior level, ideally within a logistics, manufacturing or retail environment In-depth knowledge of UK employment legislation Ability to combine a creative, innovative approach with commercial ideas Self-motivated and able to take initiative Ability to build strong, credible relationships quickly and to be trusted at all levels Strong persuading and influencing skills and ability to give feedback to all levels of employees/managers Results driven and delivery focused, with a high level of integrity Strong communicator with an approachable style Organised and able to multitask with an eye for detail Ability to work under pressure in a fast-paced environment Good problem-solving skills Strong team player Project management skills Good business acumen/commercial awareness Clear and concise communication skills Work-life balance: Early finish Fridays throughout the summer months Hybrid working 3 days in the office each week Ideally full time but open to discussion on working hours/pattern for the right candidate Wellbeing: Employees Assistance program to support mental, physical and financial health Fully equipped free on-site gym and discount on external gym memberships Private Medical Insurance Wagestream financial support Employee Discount: Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!) Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme Continued Development: We offer structured support within the business alongside continued learning and development LI-GH1 URBN URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.