We are a modern busy Dental Practice offering NHS and Private dentistry.
Our mission is to create a professional and friendly environment for our patients and staff.
We are currently looking for an enthusiastic and hardworking Receptionist/Treatment Co Ordinator to join our dynamic team of clinicians, nurses and receptionist.
Dental experience/sales background is preferable.
The role will involve:
* Attracting and managing enquiries from patients through digital marketing, social media, and events
* Tracking and monitoring the success of marketing activities
* Delivering the best patient journey throughout the course of treatment
* Helping patients understand all private dental treatment options available to them and converting sales in line with revenue targets
* Working closely with clinicians to help grow their private patients
* · Providing full and comprehensive reception duties dealing with general and complex enquiries, arranging dental appointments by phone and in person.
* · Dealing with internal and external referrals
* Supporting with the growth of the Practice
* · Taking payments in person and over the phone, logging onto the dental software system(SOE) and cashing up at the end of the day
* · Confirming appointments, triaging patients, overseeing Practice diaries
* · Liaising with clinicians on treatment booking, patient queries and diary management
* · Scanning, filing and maintaining patient records
The ideal candidate will possess the following skills:
* Experience of working in a Dental Practice
* Experience of using dental software
* Motivated
* Hardworking
* Be IT proficient
* Have good verbal communication
* Be accurate with attention to detail
* Able to work under pressure
* Be organised and prioritise tasks
* Ability to use own initiative and be proactive
The successful applicant will be professional, presentable and have the ability to show initiative and work well in a team.
This position is part-time and permanent position- Looking at 2 days per week.
Salary is dependent on experience. We look forward to receiving your CV
Job Type: Part-time
Pay: From £9,600.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
* Store discount
Work Location: In person