Nestling at the foot of the Mountains of Mourne, the magnificent Slieve Donard Resort and Spa stands in six acres of immaculate private grounds. A golden strand of beach borders one side while the mighty Royal County Down golf course frames the other. This lovingly maintained Victorian hotel is home to one of Europe’s finest resort Spas and is perfect for a short break, residential conference or grand event. Be part of a team creating guest experiences like none other! At the core of everything we do are our REACH People Values : Respect – We treat every guest and colleague with kindness and dignity. Excellence – We go the extra mile in pursuit of outstanding service. Accountability – We take ownership of our actions and follow through on our promises. Cooperation – We work together as one team to deliver the best experience. Honesty – We act with integrity and transparency at all times. How We Do It We believe in teamwork, positivity, and a passion for great hopsitality. We empower our people to bring their whole selves to work and treat every interaction with care and respect. Position Statement: As a Housekeeping Team Member you will be responsible for: Cleaning and servicing bedroom, public and ancillary areas in accordance with our exceptional standards and procedures Reporting any defects in the fixtures and fittings Ensuring all equipment and materials are used in the correct manner and any problems reported immediately Working effectively with colleagues and together as part of a team Being knowledgeable about the facilities and services within the hotel Ensuring that guest concerns are dealt with courteously and efficiently, reporting them to the Manager Maintaining the security of bedrooms and stock at all times Dealing with lost property in accordance with company procedures Complying with all health, safety and hygiene policies and procedures Opportunities available within Laundry and Rooms, for morning, daytime and evening shifts to support flexibility and work life balance with full time, part time and casual terms available. You will have: Excellent communication skills Excellent customer service experience Ability to work as part of a team Ability to work under pressure Previous experience in a similar role is desirable Previous Hospitality experience is desirable The Perks Enrolment in pension from Day 1 for all eligible team members Meal on each shift in a dedicated team member area Access to everyday discounts from high street retailers Car Parking Discounted hotel room rates for you and your family across the portfolio (T&C’s apply) Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash Incentive schemes Employee Assistance Programme Team Celebration Awards and Recognition Schemes Access to participating in healthcare plans and insurance plans – just in case Life Assurance Right to Work In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage. About us Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the world’s most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here, we invite locals, neighbours, and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service, storytelling, and adventure. For more information visit marineandlawn.com.