Role Responsibility An opportunity has arisen for a motivated and committed SEND Information Hub Coordinator to join our newly developed Information, Advice and Guidance (IAG) offer. The post holder will lead on the maintenance and communication of Kent’s Local Offer which comprises of the SEND Information Hub, Directory of Services for families and any associated projects, ensuring the information is comprehensive, up-to-date and serves the needs of Kent’s families and the requirements of the council’s communication standards. Training in this area will be provided but it will be very beneficial if candidates have relevant experience and are comfortable working towards tight deadlines. Experience of working in a public, private or voluntary sector with a good understanding of current SEN legislation and its application within the context of Kent. The role will need excellent communication and marketing skills to create relevant and engaging content for use on social media and other channels. It will require expertise in using common social media platforms, and content scheduling tools creativity is a key skill in this role. You will be expected to respond to emails, calls and requests promptly and accurately, and track responses to all incoming enquiries to ensure they are responded to in a timely manner. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.