Job overview
We are recruiting for a Nurse Team Leader who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will need to be flexible, enthusiastic, and passionate about emergency care, with a strong commitment to enhancing service delivery and advancing nursing practice for the children, young people, and families who rely on our services.
Our Children’s Emergency Department (CED) and Children’s Assessment Unit (CAU) are co-located, providing comprehensive emergency care to approximately 29,000 children and young people each year.
The CAU is a 9-bed unit offering up to 24 hours of care for children and young people referred by a healthcare professional for further assessment by a specialist doctor or for potential admission to hospital.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
You will act as a positive role model and provide clinical leadership, offering expert guidance to support, supervise, and enable the delivery of safe, high-quality, individualised, and holistic family-centred care. This will be delivered in collaboration with the child, their family/carers, and the multidisciplinary team (MDT), with sensitivity to the unique needs of children and young people, ensuring dignity and privacy at all times.
In this role, you will support the safe, effective, and efficient operational management of the department and nursing team. You’ll work within allocated resources and take on delegated responsibilities in the absence of the Ward/Department Matron or Lead Nurse.
Responsibilities include supporting the implementation and monitoring of robust infection prevention and control measures at ward or departmental level.
You’ll also contribute to maintaining and improving quality standards by monitoring key performance indicators, including patient experience feedback and care observation audits.
This position requires participation in a rotational shift pattern over a 24-hour period, including nights, weekends, and bank holidays, to meet the needs of the service.
Working for our organisation
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications/Training
Essential criteria
* RSCN/RN Child with current NMC registration
* Teaching and Assessing qualification
* Evidence of ongoing dynamic professional development and application to practice
* EPLS, APLS or equivalent
Previous Experience
Essential criteria
* Post-registration experience in general Paediatrics
* Experience and evidence of effectiveness in co-ordinating and managing patient care
* Ability to prioritise, organise work load and delegate and supervise tasks appropriately
* Ability to analyse, resolve issues and make sound judgements on clinical issues, using initiative, whilst demonstrating an awareness of own limits
Desirable criteria
* Evidence of implementing and managing change
* Evidence of previous experience and efficacy in mentorship, teaching and assessing
Skills
Essential criteria
* Excellent communication skills, both verbal and written
* Ability to lead and manage a team
* Advanced competency in nursing skills i.e. CPAP, Central line management, Advanced Paediatric Life Support
* IT skills
* Mentorship qualification
Desirable criteria
* Accredited appraisal skills
Knowledge
Essential criteria
* Developed theoretical and practical knowledge of acute/chronic Paediatric care, Directorate, Trust and National policies
Other Requirements
Essential criteria
* Exemplary personal standards of conduct and behaviour
Our values
We want our staff to believe in, demonstrate and live our values in everything we do.
Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.
Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.
Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
Committed to our Community
East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .
We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.
We are proud to be a Disability Confident employer and achieved our status in 2019.
We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net
We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.
We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.